Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Nice and very pretty
Commentaires de Gestion de l’hôtel
15 août 2024 par Author, Gestion de l’hôtel
Thank you for the amazing review. We are so pleased that you enjoyed your time here with us! We work really hard to deliver an exceptional guest experience, and our on-site team does their best to make your stay a memorable one. We look forward to your return!
par un voyageur
Publié le 8 juill. 2024 sur Hotels
The state was overall OK. Make sure to take your own toilet paper because they only provide one. Luckily target was around the corner. Make sure to inspect the property before and after because I was charged $100 for the toilet paper holder being loose, I called customer service. They were rude Elisa the representative I spoke to was rude. She kept huffing and puffing throughout our conversation Very unprofessional.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Author, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear that your overall experience was satisfactory. While Southern provides the guest with an initial supply of toiletries to get them through their first 24 hours anything additional has to be replenished by the guest as it is stated in the check-in instructions sent seven days before check-in. Regarding the charge, I do see that you had a conversation with our Guest Services Team and were refunded for the misunderstanding, it's important to inspect and report any issues in the unit before and after your stay to avoid any misunderstandings, and we appreciate your understanding in this matter.
We would like to address your experience with our customer service and we're truly sorry to hear about the difficulties you encountered. This does not reflect our standards, and we will address this matter with our team to ensure it doesn’t happen again. Thank you again for sharing your thoughts, and we hope to welcome you back soon!
- Your Southern Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
Great location!! Condo was clean and very functional. The property was amazing with 5 pools, tennis courts, and a 9 hole par 3 golf.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Author, Gestion de l’hôtel
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!
par un voyageur
Publié le 20 mai 2024 sur Expedia
Absolutely lovely and classy condo environment.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Author, Gestion de l’hôtel
Good morning Mia,
Thank you for your awesome review. We are so happy you enjoyed your stay. Sandpiper Cove's onsite team takes great pride in their property and what they have to offer. We welcome the opportunity to host you again the next time you are in town.
par un voyageur
Publié le 2 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Raju, Gestion de l’hôtel
Thanks for the excellent rating - We are so glad that you enjoyed yourself and we hope to see you again soon!
par un voyageur
Publié le 10 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Author, Gestion de l’hôtel
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!
par un voyageur
Cute place
Publié le 22 mars 2024 sur HotelsThere were a number of condos shown in the photos so we didn’t know which one we were going to get but the place was cozy. Had a Roku remote but just basic cable so that kinda sucked but whatever, you’re on vacation. Place was clean and the security was super cool.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Michael C., Gestion de l’hôtel
Thanks for staying with us - we are so thrilled to hear you enjoyed your stay! Our on-site team does their best to make your stay a memorable one. We look forward to your return!
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Michael C., Gestion de l’hôtel
Thanks for staying with us - we are so thrilled to hear you enjoyed your stay! Our on-site team does their best to make your stay a memorable one. We look forward to your return!
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Location was in the middle of everything.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Michael C., Gestion de l’hôtel
Thank you for the amazing review. We are so pleased that you enjoyed your time here with us! We work really hard to deliver an exceptional guest experience, and our on-site team does their best to make your stay a memorable one. We look forward to your return!
par un voyageur
Publié le 5 nov. 2023 sur Expedia
