Note fondée sur 1 830 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vue magnifique sur golfe du Mexique
Publié le 2 sept. 2018 sur HotelsTrès bien placé sur une plage d'un sable blanc incroyable et une eau verte transparente très chaude. Je recommande vivement
Recommandé
pour Tout le mondepar un voyageur de Saint-Eustache
Beau condo, vue mer, tel que demandé
Publié le 8 mars 2017 sur Expedia
Pour : Bien situé et tel que sur le site internet
Piscine extérieure et interieure
Contre : Le confort des matelas serait a améliorer ainsi que certaines installations(Manque d`entretien des installations extérieures ex:peinture)
Emplacement : Belle place pour faire de la plage et pres des épiceries
Bien situé , pres des épiceries et attractions. Endroit calme et reposant.
Equipement de cuisine dans le condo est adéquat.
Recommandé
pour Tout le mondepar un voyageur
vue superbe
Publié le 31 mars 2013 sur Expediavue superbe
bel et immense appartement
résidence gigantesque
par un voyageur
Publié le 30 juill. 2024
Commentaires de Gestion de l’hôtel
22 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Delia! We hope to host you again in the future!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The rental itself was in poor condition showing a lot of wear and need of upkeep. I had to go purchase liquid plumber just to get the shower to drain properly. Shower curtain was disgusting. Missing seven shower hooks barely there crooked installed shower rod just overall condition of the place was barely OK Downstairs was not helpful at all all
Commentaires de Gestion de l’hôtel
1 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Charles. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Room 503 was a pretty decent condo. It wasnt as deeply cleaned as youd expect from a hotel but it was still fine. The balcony was great, we loved the water pressure, all the extra pillows, the shampoo and conditioner were nice, and the beach and pool areas were kept fairly clean. The bed and pullout soda was terrible (pull out mattress was pretty much just foam). They need to be replaced completely. Its an older hotel, but for what we paid we really cant complain much.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Mikayla. We are thrilled to hear that you had an enjoyable visit and appreciate your suggestions for improvement. While we understand that sleeping preferences vary widely, we are sorry the beds did not provide a comfortable night of rest. We hope to host you again in the future!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
All furniture old and not clean
Commentaires de Gestion de l’hôtel
9 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Angel, we are sorry to hear your recent stay with us did not meet your expectations. We appreciate your feedback to continue improving our service and hope to have a chance to better impress you in the future.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The property did not match the photos. It was outdated, dirty, and did not have the amount of beds per my reservation. I did not receive help from the management listed on my itinerary nor at the front desk. I requested a different room and was told no. I requested a refund and was given the run around. Do not use this establishment. Expedia haven't helped either. I left the establishment an hour after arriving to drive 5.5 hrs back home. There an hour trying to find a resolution.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Alethea, we are sorry to hear you had a disappointing stay with us. We sincerely apologize for any misunderstandings that your party experienced regarding our listing on Expedia. Please note that Expedia does utilize a group page for facilities in which we own more than one home, and we sincerely apologize that the space your booking confirmed was not to your expectations. We urge guests to reach out to us regarding any questions they may have regarding this feature and will follow up with our team regarding this feedback. We hope to have a chance to better impress you in a future visit.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The unit we stayed in was a 6 out of 10. Bed good, good space, decent kitchen layout. Toilets had so leaks so they'd fill back up every so often. Tub didn't drain well (probably hair under the popup drain plug), sliding glass door to the balcony needs new rollers and lubricant (it was like dragging a box of bricks), entry door was damaged / large crack just below the handle to the floor), remote control was missing batteries and coffee pot burner had caked-on burn coffee.
Good: air conditioning was great, beds relatively comfortable, initially thought we'd hate second floor but it was nice to walk only one fligjt up and down rather than wait on elevators. Beach was nice, pools ok, lobby ok, always felt safe in the property, and grocery store realtive close. Furnishings were ok / very basic.
With some small improvements could be an "8 of 10".
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Kevin. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Gerardo! We hope to host you again in the future!
