Note fondée sur 232 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,7 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 sept. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Hotel employees were great and very helpful. Love that this was a dog friendly hotel.
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Super nice hotel! Would highly recommend it!
3 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Expedia
as much as i like this hotel and have stayed here multiple times, i definitely did not get the room i had paid for. i paid for a queen size room and the bed was definitely a double bed- it was entirely way too small for 2 people
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 sept. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
Brand new property …. Clean modern and convenient .
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Hotels
It was clean, comfortable, affordable, friendly. No breakfast, but many restaurants in close proximity.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 août 2024 sur Expedia
1 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
I stayed there this weekend, I was in town for my mom’s funeral. I was billed an extra security deposit, which is fine. I only booked there cause it is a pet friendly hotel. An hour after leaving I realized I was billed an extra 100 I called and spoke with Anthony who said the housekeeping informed him the bed was dirty and dog had urinated on comforter. First of all my dog is 4lbs it’s a comforter, which should be washed after every visit. He argued with me and said it was damaged. It was not damaged it was dirty, in addition I said even if that was the case you had no right to charge me an Additional 100 when you still have my deposit. I was gone for several hours sat for my mom’s funeral. I called this morning to speak with Ryan the GM thinking he would make this right. What hotel charges you for dirty bedding not the mattress the bedding. He refused to refund me stating it was damaged I said so if a person wets the bed you charge them he said yes. I asked why they charged my card additional 100 when they still have my deposit. What’s the point of deposit, I was there for a funeral pretty costly already but now this hotel has an additional 200 of my money cause bedding was dirty. Took my dog outside to the dog area, there were beer bottle caps everywhere and cigarette butts everywhere it was disgusting. I had to pick up the beer bottle caps several of them and cigarette butts so my dog didn’t eat them and get hurt. This clearly is not a dog friendly hotel
Commentaires de Gestion de l’hôtel
13 août 2024 par management, Gestion de l’hôtel
Dear Carrie,Thank you for your recent stay with us. I understand your frustration with the extra charge and I apologize. Rest assure your deposit will go to your account as it is just a hold. We are a pet friendly hotel, but at times when the pets create damage to our rooms a charge will be assed.
5 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Pretty clean and staff very professional