Ratings based on 863 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Manager, Hotel Management
Hello Trisha,We're delighted to hear you enjoyed your stay! If you have any feedback to help us improve, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience!
by A traveller
Posted Aug. 20, 2024 on Expedia
Just run of the mill trucker hotel. Not a family place, could be nice if they would spend some money on housekeeping and maintenance. They have just let it fall into disrepair. Great location, just poorly managed and unkept.
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
Hello Josh, We appreciate your feedback regarding your recent stay with us. We value all guest comments and will share your concerns with our team for further review and improvement. Our hotel constantly strives to provide a comfortable stay for all guests, and we regret if we fell short of your expectations. Your insights are essential as we aim to enhance our guests' experience.
by A traveller
Posted Aug. 15, 2024 on Expedia
Terrible experience - I wanted to leave after getting to our room. Dirty - drywall dust on the bathroom floor from a repair that had not happened in the recent month. Rented the room with king bed and pull out bed - no sheets in the room for pull out. Went to the front desk and was told that they didn't have pillows for the pull out beds. Our first rooms A/C didn't work was switched to an equally terrible room with the drywall dust. Was so glad to be out of there dirty lobby, terrible breakfast coffee. Gross!
Comment from Hotel Management
Aug. 16, 2024 by Manager, Hotel Management
Hello Chelsea,We apologize for the inconveniences you faced during your stay. Your feedback has been shared with the relevant departments for further review. Our team strives to provide a comfortable experience for all guests and we regret that we fell short in meeting your expectations. We appreciate your valuable comments as they help us improve our services for future guests.
by A traveller
Posted Aug. 2, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
Hello RAYMUNDO,We're delighted to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A traveller
Awesome
Posted Aug. 1, 2024 on HotelsService was great
Comment from Hotel Management
Aug. 2, 2024 by Comfort Suites, Wixom, Hotel Management
Hello Waheed,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your feedback.Regards,Comfort Suites, Wixom
by A traveller
Posted Aug. 1, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Comfort Suites, Wixom, Hotel Management
Hello Patrick,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate it.Regards,Comfort Suites, Wixom
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 1, 2024 by Comfort Suites, Wixom, Hotel Management
Hello Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate it.Regards,Comfort Suites, Wixom
by A traveller
Good price for average comfortable room
Posted Jul. 28, 2024 on HotelsRoom was spacious and beds were comfortable. Trash was left on nightstand upon check in and lots of reminisce in bathtub. Lots of construction going on.
Comment from Hotel Management
Jul. 30, 2024 by Manager, Hotel Management
Hello Kory, We appreciate your feedback regarding the spacious room and comfortable beds. We'll share your comments with our housekeeping team for improvement. Our apologies for any inconvenience caused by the construction noise. Please contact management directly for any further assistance on your recent stay.
by A traveller
Posted Jul. 24, 2024 on Hotels
Comment from Hotel Management
Jul. 27, 2024 by Manager, Hotel Management
Hello Susan,We are thrilled to hear that you had an excellent experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
by A traveller
Posted Jul. 23, 2024 on Hotels
Comment from Hotel Management
Jul. 25, 2024 by Manager, Hotel Management
Hello Glenn Raymond,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any feedback you may have so we can address your concerns. We appreciate your time with us and hope to welcome you back in the future.
