Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon accueil et aide
Publié le 9 juin 2024 sur Hotelspar un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur
Halfway house
Publié le 17 août 2024 sur HotelsVery dirty, no coffee, front desk closed at 10 and still wasn't open in the morning. I have stayed at other extended stay in the past and this wasn't anything like it. I tried to cram one into an old regular hotel.we wouldn't even use the gross tub it was stained and filthy. Other ones have pots and pans and this one wants you to buy them. Lots of drug use onsite
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Michael, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Wonderfully Extended Stay!
Publié le 8 août 2024 sur HotelsVery comfortable stay 😁
par un voyageur
Publié le 7 août 2024 sur Expedia
par un voyageur
Bad bad bad don't stay here
Publié le 2 août 2024 sur HotelsWe stayed last year and it wasn't bad. We had a family emergency and didnt have time to research and thought this hotel was okay and clean like before. Not only was the shower very dirty the floors were stick and filthy and the carpet is so gross we also found dirty underwear under the bed and leftover drinks under there. The TV had its own set of issues whether or not it wanted to work at any given time .The only clean part was the toilet. Im glad i didnt have to bring any children this trip because the smell of Marijuana could choke a horse at all hours of the day. Wont stay again.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Spencer, Thank you for your feedback. We sincerely apologize for the issues you experienced, including the cleanliness of the shower, floors, and carpet, as well as the TV and the odor concerns. We take these matters seriously and are taking immediate steps to address and rectify them. Your comfort is very important to us, and we regret that we did not meet your expectations. We hope you will consider giving us another chance to provide a better experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The front desk was closed at 11pm. They had to call a lady to come out to help and she was wearing street booty shorts and the company collar shirt. It smelled unclean and musty. Very old and outdated hotel.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Brandy, Thank you for your feedback. Please know we have strict quality control standards meant to prevent a situation like yours from occurring. We understand our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. The cleanliness and level of customer service you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Thank you! Sincerely,Hotel Management
