Note fondée sur 532 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2024
Clean
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Hotel Management, Gestion de l’hôtel
Dear Lashanda,Thank you for your feedback! We are delighted to hear that you found the accommodations clean during your stay at Extended Stay America. We strive to maintain high standards of cleanliness and look forward to welcoming you back for another comfortable visit. Your satisfaction is important to us!Sincerely,Hotel Management
par un voyageur
Publié le 4 nov. 2024
Clean
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Staff were helpful
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Old mattress
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Edgar, Thank you for your feedback! We appreciate your input regarding the mattress, and we apologize for not meeting your comfort expectations. Your comments are important to us, and we will review the condition of our mattresses to ensure a better experience for our guests. We strive to provide a comfortable stay, and your satisfaction is our priority. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Love everything about it!!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Christina, Thank you for your amazing review! We’re thrilled to hear that you loved everything about your stay. Our team works hard to create a welcoming and enjoyable environment for our guests, and your feedback truly motivates us. We appreciate your support and look forward to providing you with another exceptional experience in the future. Thank you for choosing Extended Sty America, and we can’t wait to welcome you back soon!Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Rockstars
Publié le 21 sept. 2024 sur HotelsStaff always friendly and looking out for the residents
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Hotel overall was decent for the price. No ice machine throughout the entire hotel is wild. Beds were very uncomfortable and the sheets were itchy to the point where I went and bought a new set from Walmart. On the last night of my 3 night stay there was slamming and banging going on in the hallways for over an hour at around 10PM so that was very inconvenient. And also I had to go to the front desk and get my key fixed because it stopped working on day 2/3. If the beds were replaced and a few amenities added I would stay here again.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Patrick, Thank you for sharing your experience. We're glad to hear you found the overall value satisfactory, but we regret the inconveniences you encountered during your stay. We understand how important comfortable bedding and a quiet environment are for a pleasant stay, and we appreciate your feedback regarding the amenities. Your comments will be shared with our team for further consideration, and we hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
