Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 déc. 2018 sur Expedia
la piscine est salle et des travaux non complété dans la chambre et lave à bot s'écoule mal.
Commentaires de Gestion de l’hôtel
22 déc. 2018 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed the service of our front desk staff and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. However, my apologies on your experience with our cleaning services. I am personally using your review with our housekeeping manager to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay with us at Hampton Inn. It’s fantastic to know that you enjoyed our [mention any specific feature they praised, like “comfortable rooms” or “friendly staff”]. Your feedback means a lot to our team and motivates us to continue providing excellent service.We look forward to welcoming you back soon!Warm regards,
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay with us at Hampton Inn. It’s fantastic to know that you enjoyed our [mention any specific feature they praised, like “comfortable rooms” or “friendly staff”]. Your feedback means a lot to our team and motivates us to continue providing excellent service.We look forward to welcoming you back soon!Warm regards,
par un voyageur
Publié le 22 août 2024 sur Expedia
na
Commentaires de Gestion de l’hôtel
22 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
hank you so much for taking the time to share your fantastic experience at Hampton Inn! We’re thrilled to hear that you enjoyed our warm and welcoming atmosphere, comfortable accommodations, and the variety offered at our complimentary breakfast. Your kind words about our friendly staff and the cleanliness of our rooms truly mean a lot to us.We’re delighted that our location was convenient for your needs and that you had a great night’s sleep. It’s feedback like yours that motivates us to continue providing exceptional service to all our guests.We look forward to welcoming you back on your next trip. If there’s anything specific you need or any way we can make your next stay even better, please don’t hesitate to let us know.Thank you once again for choosing Hampton Inn!
par un voyageur
A pleasurable stay in Troy
Publié le 19 août 2024 sur HotelsVery consistent hotel . Well managed. 3rd time here over the last 5 years
Commentaires de Gestion de l’hôtel
21 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Hampton Inn. Our team works hard to ensure that every guest has a comfortable and memorable experience, and your kind words truly make it all worthwhile. We look forward to welcoming you back on your next visit!
par un voyageur de Bean Station
Publié le 15 août 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
15 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
par un voyageur
Publié le 15 août 2024 sur Expedia
This property seems to be getting a bit dated.
The hot tub was not working in the pool, clock on the wall was also not working in pool area and it must of been over 100 degrees in that area with no air circulation whatsoever.
We had no hot breakfast the first morning for some reason and we had to ask attendant for coffee at 7 am. The large carafe was empty, the attendant was wearing ear buds so we had to ask her 3 times for coffee.
And a carryover from Covid days room was not cleaned on our 2 night stay I guess this is a cost cutting measure but prices do not reflect this that for sure.
I think the best part about this hotel in the area.
Commentaires de Gestion de l’hôtel
15 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your honest feedback about our hotel and have passed along your assessment to our staff to better improve our service! We do take pride in catering to our guests' needs the best way we can.
par un voyageur
Publié le 13 août 2024 sur Expedia
The rooms smell horrible and are in dire need of a deep cleaning. The carpets give off a musty smell that is nearly impossible to mask or overcome.
Commentaires de Gestion de l’hôtel
15 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. However, my apologies on your experience with our Maintenance services. I am personally using your review with our Maintenance manager to address the issues that went wrong during your stay with us to correct and improve our overall service! I appreciate your honest feedback about our hotel! We do take pride in catering to our guests' needs the best way we can.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Matthew Candela AGM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.
