Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Guest Service Manager, Gestion de l’hôtel
Hi Israel,
We are so happy you had a great stay. We appreciate you taking the time to rate your experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Staff
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you Vladislava for rating your stay with us we hope to see you again soon.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Comfortable hotel, close to event venue. Easy to get to from highway.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Stacey, for being our guest. We look forward to having you back when you are visiting downtown Detroit.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, David, for being our guest we are happy you enjoyed your stay.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The property wants you to pay over 400 dollars a night for what?!? The bed is old and squeaks when you sit on it, the red velvet chair from the 1940s reminds me of the body bag that came to collect my dead dad, everything is out of date, the sink doesn’t empty fast, the shower is out of date and nasty. I lived in the Middle East and for this amount of money you would get absolute amazing service, updated rooms, free bottled water, even a butler for this amount. Will never stay in Detroit again or at this establishment.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Jennifer, for your feedback, we are sorry to hear that you were not satisfied with your stay.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Samantha, for being our guest we hope to see you again soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Coffee wasn’t put out until 9:30am. Very disappointing.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Dale, for taking the time to rate your stay with us. We truly apologize we did not meet your expectations.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Melissa, looks like you had a great stay. We look forward to welcoming you back.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Jasmyne, for being our guest we hope you enjoyed your stay. We look forward to welcoming you back.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Be aware that you're downtown Detroit and it is noisy! The windows aren't double glazed and don't offer any sound protection. The hotel itself was good, the staff at the front desk was very nice. $50 to pay to park seemed very steep as there weren't any other overnight options (they told us).
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you, Adam for telling us about your recent stay, unfortunately we do not have any say on the price of valet as we do not own the lot, outside of the valet we truly hope you enjoyed your stay.
