Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Mickael
Publié le 21 févr. 2016 sur Hotels
Recommandé
pour Tout le mondepar Mu de Pau
excellent hotel avec resto et piscine bon plan
Publié le 16 juin 2014 sur Expedia
Pour : service navette et tranquilité
Contre : plus d'information pour visiter la ville
Emplacement : ensemble d'hotels proche aéroport
service navette aéroport nickel - appeler dès l'arrivée à l'aéroport - ground transportation.
hotel tranquille bon endroit pour une pause entre 2 vols.
Très propre, bonne connexion internet
Resto sympa
par un voyageur
Publié le 2 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Jin, Gestion de l’hôtel
Thank you for your feedback and for the solid rating! We’re glad to hear you had a positive experience overall. If there’s anything specific we can improve to make your next stay a 5-star experience, please let us know. We appreciate your insights and hope to welcome you back soon!
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Front Desk Team, Gestion de l’hôtel
Cynthia,Thank you for taking the time to leave this rating.
par un voyageur
Publié le 19 août 2024 sur Expedia
Fast check-in.
Commentaires de Gestion de l’hôtel
19 août 2024 par Front Desk Team, Gestion de l’hôtel
Marilyn,I'm thrilled to hear that you enjoyed your fast check in. We are happy when we are able to have a smooth efficient process for our guests. We hope we get the opportunity to serve you again.
par un voyageur
Publié le 18 août 2024 sur Expedia
The stay was nice.
Commentaires de Gestion de l’hôtel
19 août 2024 par Front Desk Team, Gestion de l’hôtel
Fredrick,We are thrilled to hear you enjoyed your stay with us. Our staff strives to provide the best possible experience for each guest.
par un voyageur de SARASOTA
Publié le 16 août 2024 sur Expedia
Good location to get on a plane the next day
Commentaires de Gestion de l’hôtel
19 août 2024 par Front Desk Team, Gestion de l’hôtel
Greg,Thank you for choosing our property. We are happy to you were able to appreciate the close proximity to the DTW airport. We hope to see you again.
par un voyageur de London
Publié le 14 août 2024 sur Expedia
We enjoyed the restaurant, not the nicest hotel but it was cheap and easy to get to the airport. Would stay again
Commentaires de Gestion de l’hôtel
15 août 2024 par Front Desk Team, Gestion de l’hôtel
Chris,We are thrilled to hear you would stay here at the Holiday Inn Detroit Metro. We hope we get the chance to see you again in the near future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Staff was awesome
Commentaires de Gestion de l’hôtel
15 août 2024 par Front Desk Team, Gestion de l’hôtel
Daniel,Thank you for taking the time to leaving your feedback regarding our awesome staff. We are thrilled to host your room accommodations.
par un voyageur
It was ok, probably won't be a frequent
Publié le 11 août 2024 sur HotelsWe checked in around 9:30pm. The lady at the desk clearly wasn't feeling well and was blotting her red eye with a tissue then continuted to touch all of our cards, etc so we were really worried about getting pink eye. As soon as we went to the room, we tried using the bathroom to wash our hands, only to discover the light in the bathroom was not working. We were tired so we didn't bother with calling the desk, and we had an early flight to catch so we went to bed. Overall pretty quiet for the area. Air wasn't as cool as we hoped it would be. It was set on 66 and we were still warm. Then when I went for breakfast in the morning (it ends at 9:30am!) it was in a restaurand and I had to go back to the desk and ask for a voucher because I had already paid for it on hotels.com. When I spoke to the lady at the desk (different from when we checked in) I told her the light wasn't working in our bathroom. She said you have to insert your card in a slot near the switches to make the lights work. WHAT?! Upon check-in she did not tell us this, too worried about her eye. We had moved a light from the desk into the bathroom. Anyway, that is just ridiculous. A light should work when you turn on the switch. So, breakfast was ok. The waitress was concerned the cook had shut off the grill already because it was right at 9:30 but I was able to get some. Not sure I'd stay here again with all the hassle, but at least now I know for in the future if the lights don't work. LOL
Commentaires de Gestion de l’hôtel
12 août 2024 par Jin, Gestion de l’hôtel
Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, including the bathroom light, the air conditioning, and the breakfast voucher confusion. We also regret that you were not informed about the light switch system. Your feedback is valuable, and we will address these concerns with our team to improve our service and communication. We hope to have the opportunity to provide you with a better experience in the future.
