Note fondée sur 708 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nous avons réservé pour 5 dont 3 adultes et 2 enfants. La première chambre qu’elle nous a proposé était déjà occupée. Elle nous a donné le choix de 2 autres chambres avec un lit King et un divan lit . Celle que nous avons choisie, sans le savoir avait une porte qui ne barrait pas car la porte était croche dans son cadrage, nous avons réussi à la barrer en forçant la porte vers le haut. Le devant lit n’avait pas de couvertures. La piscine était hors d’usage, ça serait plaisant de le savoir avant de louer une chambre, car c’était une des principales raisons de choisir cet hôtel.Une chance que nous avons dormit là seulement un soir.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
That’s ok quite and decent place in MI
Commentaires de Gestion de l’hôtel
11 oct. 2024 par AGM, Gestion de l’hôtel
Dear Dilwar;Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Nice room
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Erica:Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear TATIANA:Thank you for taking the time out to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, Assistant General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Chimika:Thank you for taking the time out to provide feedback on your most recent stay with us. We are delighted to see that you enjoyed your stay and that the staff were very accommodating. We are very proud to have a great staff on board that always puts the guests’ needs first. We hope that we will have the pleasure to serve you again soon.Sincerely,Ashield ForbesAssistant General Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Erica:Thank you for taking the time out to provide feedback on your most recent stay with us. We are delighted to see that you enjoyed your stay and that the staff were very accommodating. We are very proud to have a great staff on board that always puts the guests’ needs first. We hope that we will have the pleasure to serve you again soon.Sincerely,Ashield ForbesAssistant General Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The morning kitchen staff was rude. The hotel only had one cart! Front desk staff wasn’t very friendly!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Jasmine: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I have shared your comments with the staff and we are in the process of making the necessary adjustments to improve upon our guests’ total satisfaction. I hope that you will give us the pleasure of serving you again.Sincerely, Ashield Forbes, Assistant General Manager
par un voyageur de Round Lake
Publié le 29 sept. 2024 sur Expedia
Very dirty room dust everywhere
Dirty toilet bowl
Broken bathtub
Swimming pool causing conductivities
Foam on surface of water
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Mr. Grace: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I have shared your comments with the staff and we are in the process of making the necessary adjustments to improve upon our guests’ total satisfaction. I hope that you will give us the pleasure of serving you again.Sincerely, Ashield Forbes, Assistant General Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Noisy air conditioning unit even on low
Returned to hotel on second day, and complete power loss in my entire room, had to move to another room.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par AGM, Gestion de l’hôtel
Dear Brian: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I have shared your comments with the staff and we are in the process of making the necessary adjustments to improve upon our guests’ total satisfaction. I hope that you will give us the pleasure of serving you again.Sincerely, Ashield Forbes, Assistant General Manager
