Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Close to Little Ceasar’s
Publié le 16 oct. 2024 sur HotelsIt was great. Only complaint is the actual mug coffee cups were missed for washing both “appeared” to have dried coffee in the bottom.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for sharing your experience, Debra! We're delighted to hear that you had a great stay, but we apologize for the oversight. We'll make sure to address this with our housekeeping team to prevent it from happening again. We hope to welcome you back to The David Whitney for an improved stay in the future!
par un voyageur
Breathtaking hotel with terrible beds
Publié le 13 oct. 2024 sur HotelsThe hotel is breathtaking. The Mattress was old and did not allow us to get a good night sleep.
We were seated in the restaurant after our sleepless night at a dirty table table. Empty water glasses were spotted No one came to get our order despite the restaurant being empty.
The Dime Store was our new breakfast destination. That was GREAT!!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Todd, we appreciate your kind words about our lovely hotel; however, we regret your disappointment with the service you received at the restaurant and that you were uncomfortable during your stay. Your feedback will be shared with the respective teams to ensure any opportunity for improvement is seized. Thank you for reaching out, and we hope to change your perceptions down the line.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Very beautiful hotel with kind staff and a great manager, Ahmed. Will stay here again!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Hello Amanda,It was a pleasure welcoming you to The David Whitney, and we are delighted you enjoyed such a wonderful stay. Ahmed truly is amazing, and he will be thrilled to know you appreciated his kind service. We look forward to welcoming you back for many more fantastic visits.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Beautiful historic hotel
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you for your kind words, Susan! We’re delighted you appreciated the charm of The David Whitney. It was a pleasure having you here, and we look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
At this price, the hotel needs more staff. I had trouble connecting with the front desk for room service (15 minute hold, hung up on...). Valet is seemingly run by amateur staff. If you need to get to a job in the morning you're rolling the dice. Both days I had to hunt for a staff member to help get my car.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par General Manager, Gestion de l’hôtel
Thank you, Timothy, for taking a moment to share your thoughts with us. We are disappointed to hear you had concerns with our service during your visit and apologize for any inconvenience. Rest assured, we will look into your comments further and work to ensure we provide only the highest-quality experiences for our guests. Your feedback is appreciated, and we hope you will consider returning to allow us another opportunity to earn your trust.
par un voyageur
Great service, great location
Publié le 6 oct. 2024 sur HotelsWonderful stay. Staff were excellent starting with Valet, Greeter, and Registration. Excellent piano performer in the cozy library lounge.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Maria, thank you for your perfect rating. We're thrilled our hospitable team left a memorable impression, and we hope you took advantage of our great location. It was a pleasure having you here, and we hope you return soon.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
par un voyageur
Amazing room!
Publié le 29 sept. 2024 sur HotelsAbsolutely wonderful room, great ambiance, top-notch service.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Guillaume, Thank you so much for your kind words. Our mission is to provide excellent service and comfortable accommodations here at The David Whitney, and it's wonderful to hear that we exceeded expectations. We hope to see you again the next time you travel through the area.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great updates
