Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Très propre bien situer.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Anthony , Gestion de l’hôtel
Merci d'avoir choisi l'hôtel Indigo Downtown Detroit pour vos besoins de voyage. Nous visons toujours une note de 5 sur 5 lorsque vous séjournez chez nous. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt ! N'hésitez pas à mentionner le nom de tout membre du personnel qui a contribué à votre séjour incroyable à l'hôtel Indigo Downtown Detroit.Anthony HarveyGuest Service Supervisor Hotel Indigo Downtown Detroit
par un voyageur
Publié le 18 déc. 2024
It was a great experience from the valet parking to checkout!
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Ali Z, Gestion de l’hôtel
Dear Glenda,Thank you for your kind feedback! We’re thrilled to hear you had a pleasant stay at Hotel Indigo Downtown Detroit. It’s wonderful to know you enjoyed our amenities and the unique atmosphere of our hotel.We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 22 oct. 2024
Great location
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you choosing to stay with us at Hotel Indigo Downtown Detroit. I am pleased to hear that you enjoyed your stay. We hope to welcome you again in the future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo DETROIT DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo DETROIT DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo DETROIT DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo DETROIT DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to tell us about your experience at Hotel Indigo DETROIT DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Room and front desk very nice and helpful!
Attempted to go to the bar. Unsure if they were understaffed at the time, however took about 20 minutes for a bartender to speak with us, just to say it’s going to be a minute. Came back about 5 minutes later, took my order which was a simple glass of wine. Then took another 5 minutes to receive, and I waited forever with my card out to then cash out. Overall not good service and didn’t return to have dinner for fear of the same issue timing wise.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear Guest, Thank you for staying at Hotel Indigo. We appreciate your feedback. I apologize for the long wait at the bar. We will use your feedback to improve our service.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Loud noise of the motor bikes from the outside was all night long.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Ali Z, Gestion de l’hôtel
Dear GuestThank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo DETROIT DOWNTOWN.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 313 887 7000 or dttwb.dor@griffinhm.com.
