Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2017 sur Expedia
Hôtel correcte.
C'est propre.
Décoration vieillotte et aucune pression d'eau pour la douche et presque pas d'eau chaude.
Le personnel était gentil.
Commentaires de Gestion de l’hôtel
2 janv. 2018 par DR, Gestion de l’hôtel
Thank you for your comments. They are appreciated as well as your time. The hot water issue is being updated for better results for our guests
par un voyageur
Publié le 18 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2022 par DR, Gestion de l’hôtel
We are sorry you were unhappy during your stay. Please contact the General Manager's office to provide further details. Thank you in advance.
par un voyageur
Publié le 25 mars 2022 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2022 par DR, Gestion de l’hôtel
Thank you for taking the time to provide a 5-star rating and comment. Both are appreciated.
par un voyageur de Lakewood
Publié le 14 févr. 2022 sur Expedia
Very disappointing!!! I reserved a room (two months ago) with a king bed and got a small room with two queen beds. When I asked woman at front desk, she was VERY nonchalant in saying that there were no rooms available. She blamed Expedia for the error and told me to call them to complain. Then she suggested that I check out and find somewhere else to stay but I wouldn't be refunded for what was paid for the room. Being that I had to be at an event soon snd had no time to search for another hotel, I stayed. The room was small and very cold. When I looked at the windows, there was duct tape around the windows to (try) to keep the cold draft out, but the tape was old and coming off. I cranked the thermostat up to 90 degrees and the room was still cold. The bathroom was in need of remodeling or repair. The was wall was "bubbled" and paint peeling due to damage from steam coming from the shower. Between the tiles of the shower and along edge of bathtub there were blackened areas and mold in the grout. Overall a VERY disappointing stay. I will not return or suggest to others to stay there.
Commentaires de Gestion de l’hôtel
14 févr. 2022 par DR, Gestion de l’hôtel
We apologize your stay was disappointing. Would you be so kind to contact the General Manager's office at your earliest opportunity? Thank you in advance.
par un voyageur
Publié le 24 janv. 2022 sur Expedia
The hotel is beautiful but dead... the AC wasn't working 😕 it was very cold
Commentaires de Gestion de l’hôtel
24 janv. 2022 par DR, Gestion de l’hôtel
Thank you for your time and feedback. Would you please be so kind to contact the General Manager's office at your earliest convenience? Thank you in advance.
par un voyageur
Bad
Publié le 17 janv. 2022 sur HotelsWiFi didn’t work, tv didn’t work, thermostat broken, phone broken, no minibar as advertised, no room service as advertised, creepy water damage in bathroom, and room itself was pretty bleak
Commentaires de Gestion de l’hôtel
17 janv. 2022 par DR, Gestion de l’hôtel
We appreciate you taking the time to let us know about the problems you encountered during your stay. Would you please be so kind to call the General Manager's office at your earliest convenience? Thank you in advance.
par un voyageur
Broken heat
Publié le 12 janv. 2022 sur HotelsThe heat in Our updates room wasn’t working. We tried waited but it never got over 72 degrees. They moved us but to an old Unrenovated room
Commentaires de Gestion de l’hôtel
17 janv. 2022 par DR, Gestion de l’hôtel
We apologize and appreciate you taking the time to let us know. We are working to upgrade the system.
par un voyageur
Publié le 3 janv. 2022 sur Expedia
The stay was great. The hotel had everything we needed. The room was pretty bare bones, but it worked perfectly for us.
The area around the hotel is mostly closed, but if you have a car or Uber it’s not too bad to get down town
Commentaires de Gestion de l’hôtel
17 janv. 2022 par DR, Gestion de l’hôtel
Thank you for your feedback regarding your stay. We appreciate your time and rating.
par un voyageur
Publié le 15 déc. 2021 sur Expedia
par un voyageur
Publié le 13 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2021 par DR, Gestion de l’hôtel
Thank you so much for your time and rating. Both are appreciated.
