Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juin 2024 sur Hotels
par un voyageur
Convenient location, big rooms, but needs makeover
Publié le 14 juill. 2023 sur HotelsBig room and good complimentary breakfast
But my room smelled like cigaret, everything is kind of old, no usb chargers, dirty carpet, one elevator out of order.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur de PHOENIX
Publié le 17 sept. 2024 sur Expedia
I've stayed here before, but probably not anymore, only because the beds are not comfortable at all. The hotel and area are not bad at all.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Michelle T, Gestion de l’hôtel
Dear Tonya, Thank you for taking the time to leave a review of our Hyatt Place Detroit/Utica. Happy to hear that the area and hotel was not at all bad for your stay, however we are so sorry that the bed was not comfortable enough for you. We hope to welcome you back for a different experience.Best Regards,
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Was upset when I arrived at the hotel and realized that when I booked the hotel in July the price I booked for was $130 a night. I arrived to find out that it was $199. I don’t think that is right that hotels change your rate after booking. I’m very disappointed and I won’t be stay at a Hyatt ever again.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Rebecca, Gestion de l’hôtel
Hello David,Thank you for your feedback and recent stay at Hyatt Place Utica. We are disappointed to hear about your experience. Feel free to reach out to us via social media channels if you'd like to discuss further. Warm regards,RebeccaGuest Experience
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Dacia, Gestion de l’hôtel
Hi Shawn,We are so happy that you enjoyed your stay with us. Thank you so much for your 5-star review. We would love to welcome you back to Hyatt Place Utica again.Kind regards,
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Hotel was very busy and it seemed understaffed. Walls are thin, so there’s a lot of noise.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Ana, Gestion de l’hôtel
Dear William,Thank you for providing valuable feedback. We appreciate having you stay with us while in Utica. We are sorry to hear that you were unable to fully enjoy your stay due to understaffing and noise. If you would like to discuss this further, please contact us through our Social or Chat platforms.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Veronica, Gestion de l’hôtel
Hello rodica!Thank you for providing the amazing 5-star review! We are delighted that you enjoyed your stay with us and thank you for being our guest! We hope to welcome you back again in the future, so please feel free to contact us if we can be of any assistance. Thank you for choosing Hyatt Place Detroit Utica for your stay!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Rebecca, Gestion de l’hôtel
Hello Andrea,Thank you for your 5-star feedback and recent stay at Hyatt Place Utica. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,RebeccaGuest Experience
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Veronica, Gestion de l’hôtel
Hello Sam!Thank you for providing the great star review! We are happy that you enjoyed your stay with us at Hyatt Place Utica and thank you for being our guest! We do hope to welcome you back again in the future, so please feel free to contact us should you need any assistance.
