Note fondée sur 275 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,9 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2018 sur Hotels
par patricia
Publié le 8 oct. 2017 sur Hotels
par un voyageur
Publié le 7 oct. 2024
My room was dirty smells like dog dated very poorly kept bathroom falling apart smh.
Opening in door lets bugs in room had to put a towel to try and stop the bugs from getting in room.
Also free breakfast is a joke.
I would not recommend this place to my enemy.
The only good thing i can say about this place is there is free parking
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about the issues you faced during your stay, especially with the room and bathroom. We understand your frustration and will work on fixing these problems.We're also updating our property and hope you'll give us another chance to make things right. Thank you for letting us know, and we appreciate your understanding.Kind regards,
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I want to sincerely apologize that we did not exceed your expectations during your recent stay with us. Your experience is important to us, and we regret that we fell short of providing the quality you deserve.We would appreciate the opportunity to make things right. Please feel free to reach out to us directly so we can better understand your concerns and ensure your next stay meets your expectations.Sincerely,
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for taking the time to provide feedback. I sincerely apologize that we did not meet your expectations during your last stay with us. Your experience is important, and we are committed to improving based on your feedback.If there is anything specific that we could have done better or any details you’d like to share, please feel free to reach out to us directly. We would love the opportunity to address any concerns and make things right.Thank you again for your valuable input.Best regards,
par un voyageur
Publié le 13 août 2024 sur Expedia
It is
Commentaires de Gestion de l’hôtel
27 août 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for taking the time to complete our survey and for giving us a 4-star rating! We truly appreciate your feedback and are pleased to know that you had a positive experience during your stay with us.We hope to have the pleasure of welcoming you back when you are next in town, and we will continue striving to exceed your expectations on your future visits.Best regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Place was a joke. Only had 1 room available, we viewed it & decided not to stay. It has "full time" occupancy, vehicles torn apart in the parking lot & location is just past industrial area. My visa was still charged.
Commentaires de Gestion de l’hôtel
12 août 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for sharing your experience. We're sorry to hear that your stay didn't meet expectations. It sounds like there were several issues, including the limited room availability and the condition of the property.We take your feedback seriously and would like to address the charge on your Visa. Could you please contact us directly so we can investigate this matter further and resolve it to your satisfaction?We apologize for any inconvenience caused and appreciate your understanding.Sincerely,
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Freddy Asmar, Gestion de l’hôtel
Thank you for sharing your experience. We're sorry to hear that your stay didn't meet expectations. It sounds like there were several issues, including the limited room availability and the condition of the property.We take your feedback seriously and would like to address the charge on your Visa. Could you please contact us directly so we can investigate this matter further and resolve it to your satisfaction?We apologize for any inconvenience caused and appreciate your understanding.Sincerely,
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The property was stained, damaged, dirty. The security with the personal camera was concerning and the parking pass was unique
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear Michael,While we thank you for being our guest and sharing your thoughts, we're concerned to hear your experience fell short of our standards. Please know we take these matters seriously, and will share your feedback with our team for immediate improvement. Furthermore, we value guest safety above all else and will look into your comments further. Should your travels bring you back this way, we hope to welcome you for a much better stay.
par un voyageur
Nope!
Publié le 16 juill. 2024 sur HotelsIt was awful. We didn't even end up staying. The rooms were dirty and disgusting there was blood on one of the mattresses there was animal feces on the floor including a small mouse that was inside one of the drawers that toilets had crap all over them The walls had holes in them The windows did not have locks nor did they have screens. There were bugs and a stench that rivaled Shrek's swamp. The "locals" that lived there have really run the place down. This facility should not be used as a nightly rental if it is going to be used as monthly living quarters.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Ruby,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit, as both of these matters are incredibly important to us. Our team is dedicated to making effective changes where necessary, so we will be sure to discuss all of your comments internally. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
