Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Manager, Gestion de l’hôtel
Hello Charles,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
par un voyageur
Publié le 15 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2018 par Emily C., Gestion de l’hôtel
Thank you for rating our hotel. We look forward to seeing you next time you are in the area.
par un voyageur
Publié le 1 déc. 2024
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Manager, Gestion de l’hôtel
Hello Stanley,We are enlivened to hear that you had a wonderful experience during your stay with us! If you ever find yourself in the area again, we would be delighted to welcome you back to our hotel.
par un voyageur de WHITE PLAINS
Publié le 4 oct. 2024
If you enjoy dogs barking in the hallways, an old and smelly room with a sticky floor, this is the right place. We had to leave early since it was so bad.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Samson,We regret to hear about your experience during your stay and apologize for any inconveniences caused. Guest feedback is valuable to us, and we will address the issues you mentioned with the appropriate teams to improve our services. Should you need further assistance or would like to discuss your stay in more detail, please feel free to get in touch with our management team directly.
par un voyageur
Publié le 23 sept. 2024
Professional Service by Staff.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Stanley,We appreciate your feedback regarding the professional service provided by our staff. It's always a pleasure to hear about our team's dedication to ensuring a pleasant stay for our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team to discuss them further.
par un voyageur de Gaylord
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Catherine,We are thrilled to hear that you had a wonderful experience during your stay with us! Please don't hesitate to reach out if you need any assistance in the future. We hope to welcome you back soon for another fantastic visit!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Pranav,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Room smelled terrible, even with opened window. Many hairs from other guests in bath room. Breafast very poor. Stuff helpful and friendly
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Volker,We are sorry to hear about the issues you encountered during your stay. Our housekeeping team is dedicated to maintaining a high standard of cleanliness. Your feedback will be shared with them for further improvement. We appreciate your kind words about our friendly staff. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The staff was friendly
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Do stay here if you have a choice. This hotel is a joke. It's very old and most of the furniture is falling apart. It looks like it has never been updated. My room had a strange smell. I saw a roach when I was leaving.
The housekeepers live there and they are in a rush for you to leave so they start knocking on doors at 8:30 am. They don't smile or say 'Hi' they just want to know when you're checking out.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
