Note fondée sur 881 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2023 sur Expedia
Old but clean
Commentaires de Gestion de l’hôtel
26 juill. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you found our hotel clean. We are continuously working to improve and provide a comfortable experience for all our guests.
par un voyageur
Publié le 1 août 2022 sur Expedia
Très décevant. Le robinet de l'évier etait malpropre à l'arrivée. Les tapis sont vraiment dégeulasses. Les rideaux sont tellement usés qu'ils ont des trous et on voit à travers. Les lits etaient confortables et propres mais draps troués.
Commentaires de Gestion de l’hôtel
1 août 2022 par Mia, Gestion de l’hôtel
Dear Annie,
Thank you for your feedback on your recent stay at the hotel. We are sorry for any inconvenience caused during your stay. We will investigate the matter instantly and assure that the same will not be repeated. We are assuring to meet your expectations in your future stay.
par un voyageur
Publié le 1 sept. 2019 sur Expedia
par un voyageur
Publié le 10 sept. 2024
Not good
Commentaires de Gestion de l’hôtel
6 oct. 2024 par LAQUINTA INN, Gestion de l’hôtel
THANKS STAYING AT LAQUINTA INN SOUTHGATE. MI.
par un voyageur de Miami
Publié le 19 août 2024 sur Expedia
This facility is not clean
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jessica, We appreciate your feedback and apologize for any inconvenience. Rest assured, we take cleanliness very seriously and have already shared your comments with our housekeeping team to ensure improvements are made. Your satisfaction is important to us and we hope to welcome you back in the future to experience the positive changes firsthand.
par un voyageur
Publié le 18 août 2024 sur Hotels
The Wi-fi was down wasnt notified until check in.
There was hair clogging the shower drain when I got to my room.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Nathan, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues promptly to ensure a better experience for our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gloria, We're sorry to hear that your stay did not meet your expectations! Please feel free to reach out to us with any specific feedback so we can address it accordingly.
par un voyageur
Publié le 15 août 2024 sur Expedia
The place is dirty and old. Rooms were really smells very bad.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Imad, We appreciate your feedback and apologize for any inconvenience during your stay. Please feel free to reach out to management directly to discuss your experience in further detail. We value all guest comments to improve our services and facilities for future visitors.
par un voyageur
Excellent experience with Nick the night man
Publié le 14 août 2024 sur HotelsVery good experience. The desk man when we checked in who goes by the name of Nick was top rate. We got our party into the right rooms (including an accessible one for my elderly cousin) with speed and efficiency. My cousin also needed to print out his airline boarding pass to tamp down his anxiety about upcoming travel. Nick was able to print it out for him and give him a good night's sleep. Thanks Nick!
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you had a positive experience during your stay and that Nick was able to assist you efficiently. Providing excellent service is our top priority, and we are glad that your cousin's needs were met promptly. Your kind words have been shared with our team to recognize Nick for his outstanding customer service. We appreciate your feedback and look forward to welcoming you back in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
This place did not appear clean. I think the customer should be informed at check in that the room would only be cleaned if you stayed 5 days. We had no problem getting clean towels, tho so that was a plus. The free breakfast was pretty sparse but it was "free". I probably would not stay there again. It certainly did not measure up to other La Quintas i have stayed at.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Wendy, We appreciate your feedback and regret to hear that your stay did not meet your expectations. Our hotel policy regarding room cleaning is communicated at check-in to ensure transparency. We're glad you found our towel service satisfactory and apologize if our complimentary breakfast fell short. We value your loyalty and hope you consider staying with us again in the future for an improved experience compared to your previous stays at La Quinta.
