Note fondée sur 896 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 10 nov. 2019 sur Expedia
Établissement offrant des services minimaliste et avec un secteur plus ou moins recommandable
Commentaires de Gestion de l’hôtel
10 nov. 2019 par surjit, Gestion de l’hôtel
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par surjit, Gestion de l’hôtel
Dear Rana , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
1 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par surjit, Gestion de l’hôtel
Dear Halekay , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par surjit, Gestion de l’hôtel
Dear Carol , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par surjit, Gestion de l’hôtel
Dear Shalisa , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
3 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par surjit, Gestion de l’hôtel
Dear Roger , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Hotels
Very quiet and near everything
Commentaires de Gestion de l’hôtel
19 août 2024 par surjit, Gestion de l’hôtel
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our very quiet hotel near to everything and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
1 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
The hotel was not clean the first room had a bad smoke smell. The hotel is new on the outside but needs updating in the inside with the carpet and smell. Not a great view at all . When we asked for towels weee given hand towels because there were no bath towels available.
Commentaires de Gestion de l’hôtel
17 août 2024 par surjit, Gestion de l’hôtel
Dear Latonya, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel brand new from outside. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as not clean, shortage of towels, smell.We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Loved the staff’s
Commentaires de Gestion de l’hôtel
13 août 2024 par surjit, Gestion de l’hôtel
Dear Shanty, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with lovely and helpful staff. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
2 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Room that I booked wasn’t available. Had to compromise.
Commentaires de Gestion de l’hôtel
13 août 2024 par surjit, Gestion de l’hôtel
Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as booked room not given .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager