Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 déc. 2024
Commentaires de Gestion de l’hôtel
14 déc. 2024 par surjit, Gestion de l’hôtel
Dear Cathy , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with fantastic experience and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The staff are udderly rude and don't know how to deal with people with disabilities and they don't care either. They treated me like I was a piece of dirt and I was locked out of my room for several hours while I was told to hang on because " they're helping other guests with their check ins it was in the morning and so I came down in my pj pants to extend my stay and all that had to be done was just for Them to take my payment method and I was stuck in the lobby as a ( Diamond member) at that for several hours while I was told I would have to keep on waiting for other people to cut in front of me. Poor professional grade ppl who work here and don't care about anything but a paycheck. Sadly it's true.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par surjit, Gestion de l’hôtel
Dear Jenny Angel Lee , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as rude behaviour of staff and less attention for people with disabilities .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
This is not a complaint…
Publié le 20 sept. 2024 sur HotelsTowels were old, stained and with holes, bath tub was rusty, pillow cases stained as well. Even though the room was on the 15th floor, you can hear all the road noises over the loud and over worked AC unit.
The $10 dollar breakfast was decent if you like fighting gnats for your food. Only good thing was the mini waffles. Weed is legal in Michigan, so there’s that. You have to venture out to locate the microwave on an odd number floor, and then again to find the vending machines. If you work the night shift, parking availability is going to be an inconvenience. Area is full of life, stores and eateries are plentiful being just around the corner.
The weekly rate makes all the minor details tolerable.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par surjit, Gestion de l’hôtel
Dear Noel Montelongo , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as noisy, lack of housekeeping, not ok breakfast .We treat and consider all guests as our family members.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par surjit, Gestion de l’hôtel
Dear Kristapher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I stay here often when i visit Detroit…. Best bang for your buck… but not a lap of luxury… for the price i wouldn’t expect much more… at bare minimum it’s satisfactory…. Could even be considered nice depending on what you’re use to
Commentaires de Gestion de l’hôtel
20 sept. 2024 par surjit, Gestion de l’hôtel
Dear Luke , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with luxurious feeling and high score 4/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur de Springboro
Publié le 18 sept. 2024 sur Expedia
Excellent hotel. Thank you
Commentaires de Gestion de l’hôtel
19 sept. 2024 par surjit, Gestion de l’hôtel
Dear Mario, Thank you for taking the time to complete our online survey regarding your recent stay at our EXCELLENT hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par surjit, Gestion de l’hôtel
Dear Reggie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with nice experience and perfect score 10/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par surjit, Gestion de l’hôtel
Dear Darius , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with good score 8/10. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Food.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par surjit, Gestion de l’hôtel
Dear George, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome experience and perfect score 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
It’s cool for something quick and very last minute, not my top choice
Commentaires de Gestion de l’hôtel
10 sept. 2024 par surjit, Gestion de l’hôtel
Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel for quick stay. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager
