Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2022 sur Expedia
Etat de la chambre délabré, fauteuil usé a jeter aux vidanges, odeur horrible, meuble avec des tiroirs manquants. Nous avons demandé a changer de chambre et c’était mieux mais mauvaise odeur aussi et délabré aussi.
Commentaires de Gestion de l’hôtel
18 oct. 2022 par maureen mansur , Gestion de l’hôtel
dear guest thank you for your review.hope to see you soon
par un voyageur
Publié le 26 mai 2022 sur Expedia
Plus éloigné des grand-chemins que la plupart des Red Roof. Propre pour son genre, utile d'accès. "Princess", préposée (qui se souvenait de son Français appris en secondaire), fut aimable en m'offrant son téléphone afin de faire un appel au moment que ma carte d'appel "non-périmée" AT&T" ne fut plus respectée. Merci encore.
Commentaires de Gestion de l’hôtel
13 juin 2022 par maureen mansur , Gestion de l’hôtel
dear guest,
thank you for your feedback I will share this with my staff and hope you give us another chance.
par un voyageur
Publié le 3 avr. 2018 sur Expedia
Très confortable, personnel très gentil, chambre propre et calme, sécuritaire. Très bien pour un court sejour.
par un voyageur
Publié le 8 oct. 2024
par un voyageur
Publié le 7 oct. 2024
easy in and out
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Jason,The staff at the Red Roof Inn Detroit Metro Airport - Taylor and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 19 sept. 2024 sur Expedia
It was okay but the soap dispenser was on the counter the ceiling paint was coming off and there was no drawers in the self and have nets
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Twon,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Detroit Metro Airport - Taylor. It's disheartening to hear that you encountered peeling paint, missing draws, along with other highlighted issues. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Ashley,Thank you for taking the time out of your busy day to complete our survey. The staff at the Red Roof Inn Detroit Metro Airport - Taylor and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Nasty hotel. Stains and semen saturated bed mattress, i've never seen mattressed this bad. They moved us to another room just as bad with stained mattress, broken dresser drawers, wiring where a firedetector should be and caked on grim you just don't want to touch. We asked for a refund that she said we couldn't have. But in fear of bedbugs ẁe went to another hotel, it's just not worth taking a chance. We left. Askewhichedst
par un voyageur
Publié le 16 sept. 2024 sur Hotels
