Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Toulon, France
Bon hôtel
Publié le 7 mai 2018 sur ExpediaHôtel suffisant en rapport qualité prix. Point négatif sur le petit déjeuner qui est un restaurant à la carte, donc un peu cher.
Recommandé
pour Tout le mondepar un voyageur
Publié le 8 déc. 2016 sur Expedia
Super vue sur la rivière mais a besoin de rénovation
par un voyageur
Publié le 12 oct. 2016 sur Hotels
par Christian
Publié le 1 juin 2016 sur Hotels
par un voyageur
Don't let the view fool you, Pass on this hotel,
Publié le 17 janv. 2019 sur HotelsYes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
par un voyageur
Publié le 25 nov. 2018 sur Expedia
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am.
Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
par un voyageur
Publié le 3 nov. 2018 sur Hotels
par un voyageur
Publié le 28 oct. 2018
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD
Several guest had no heat!
par un voyageur
Management issues at Roberts Riverwalk
Publié le 24 oct. 2018 sur HotelsThis was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
par un voyageur de Sault Ste Marie
Publié le 21 oct. 2018 sur Expedia
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
