Note fondée sur 544 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Selena Easterly, Gestion de l’hôtel
Thank You hope to see you soon!
par un voyageur
Decent albeit dated
Publié le 25 sept. 2024 sur HotelsDecent stay albeit with dated kitchen appliances, electric and tv. Notably the fridge was older and nosier than it could have been. Service was friendly and room was comfortable enough.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank You for sharing your feedback. I will look into the concerns and also share your kind words with the team!!!!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thanks Myra, so sad I missed your visit!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for great feedback, hope to see you soon
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The hotel had the worst smell both in the hallways and somewhat in the room, but the hallways smelled disgusting. They also tried to charge a $150 fee.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Selena-AGM, Gestion de l’hôtel
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. During your stay the hotel was undergoing carpet cleaning in the halls and rooms. This cleaning is done periodically to keep our hotel smelling fresh and looking clean. We work hard as a team and company to keep our hotel clean and sanitized as you can read in many of our survey feedback from other guest. The 150 incidental hold is a common policy that has been in place for many years and explained on all booking channels and at check in. The authorization is released at departure. We hope we get a chance to give you a better experience in the future.
par un voyageur de Corona
Publié le 24 sept. 2024 sur Expedia
the location is good, the employees are very friendly and helpful.
the room need fixing and upgrade.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for the opportunity to respond to your concerns. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We look forward to seeing you again soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank You see you soon!!!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing your feedback, hope to see you soon!
par un voyageur de LIncoln
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thanks Melba we hope to see you soon !
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was very clean and quiet. Friendly staff!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Selena-AGM, Gestion de l’hôtel
Thank you for sharing your feedback, hope to see you soon!
