Note fondée sur 721 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The staff were very accommodating and the service was great. The hotel was clean and well kept. The pool and hot tub however, needed to be cleaned.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The hotel was conveniently located near restaurants.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The breakfast option were quite minimal and did not change
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Dear Richard,I want to first thank you for staying at Springhill Suites Detroit Southfield ! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you for staying with us and hope to see you soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Easy access to 10 to go Downtown
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The property was nice and convenient. It was lacking space in the double room. No soap rack in shower or rack to hang anything in bathroom. Only one sink in the suite.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
I want to first thank you for staying at Springhill Suites Detroit Southfield ! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you for staying with us and hope to see you soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The noise from the highway was loud but otherwise it was a great stay.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
I want to first thank you for staying at Springhill Suites Detroit Southfield ! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you for staying with us and hope to see you soon!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again when traveling back to Southfield.
par un voyageur
Publié le 25 août 2024 sur Expedia
Dirty pool, hot tub out of order, paper thin walls - noisy, understated lobby. Not "Marriot-like"
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Markkell Spencer, Gestion de l’hôtel
I want to first thank you for staying at Springhill Suites Detroit Southfield ! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you for staying with us and hope to see you soon!
