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Staybridge Suites Detroit Novi by IHG

3.0 star property
3-star hotel near Suburban Collection Showplace

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Photo gallery for Staybridge Suites Detroit Novi by IHG

Property amenity
Exterior
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
27000 Providence Pkwy, Novi, MI, 48374
  • Suburban Collection Showplace
    ‪2 min drive‬
  • Paradise Park
    ‪3 min drive‬
  • Twelve Oaks Mall
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪34 min drive‬

Room options

View all photos for Suite, Multiple Beds, Kitchen

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Kitchen

  • 72 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Kitchen

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Kitchen

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Novi

In shopping district.Within 2 miles (3 km) of this Novi hotel, you'll find Suburban Collection Showplace and Paradise Park. Twelve Oaks Mall and Novi Ice Arena are also within 6 miles (10 km).

What's nearby

  • Ascension Providence Hospital - 7 min walk - 0.6 km
  • Suburban Collection Showplace - 2 min drive - 2.2 km
  • Paradise Park - 3 min drive - 2.6 km
  • JD Racing Indoor Karting - 5 min drive - 4.6 km
  • Twelve Oaks Mall - 6 min drive - 5.9 km

Getting around

  • Troy Transit Center - 28 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 34 min drive

Restaurants

  • ‪Ford's Garage Novi - ‬6 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Culver's - ‬3 min drive

About this property

Staybridge Suites Detroit Novi by IHG

3-star hotel near Suburban Collection Showplace
Staybridge Suites Detroit Novi by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 252 square feet (23 square meters) and includes conference space. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Detroit Novi by IHG. Free self parking is available.

This 3-star Novi hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • 252 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Staybridge Suites Detroit Novi by IHG offers 108 accommodations with washers/dryers and DVD players. Beds feature pillowtop mattresses. 42-inch LED televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Languages

Arabic, Bulgarian, English

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  • Hot tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, 1,003 reviews
The price is CA $118
CA $130 total
includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Detroit Novi by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novi Staybridge Suites
Staybridge Suites Aparthotel Novi
Staybridge Suites Novi
Staybridge Suites - Novi Hotel Novi
Staybridge Suites Detroit Novi Aparthotel
Staybridge Suites Detroit Aparthotel
Staybridge Suites Detroit Novi
Staybridge Suites Detroit

Staybridge Suites Detroit Novi by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 826 reviews
Rating 8 - Good. 179 out of 826 reviews
Rating 6 - Okay. 41 out of 826 reviews
Rating 4 - Poor. 17 out of 826 reviews
Rating 2 - Terrible. 24 out of 826 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ayonna

Stayed 1 night in Dec 2024

2/10 Terrible

Britney

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Toilet has been leaking since we checked in maintenance has been to the room three times to “fix” it. Leaks so much it cover the bathroom floor with water blocking the shower and room: must wear shoes. I was told I could not move to another room. Sucks because room is actually beautiful! Also was told to communicate with Expedia for the refund because they can’t do anything about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with family
Perfecton
Lala was phenomenal why I continue to support this business lala gose over the rainbow to make it a pleasurable stay
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Sherri

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new. Very clean hotel
Stayed 1 night in Nov 2024

8/10 Good

Christopher, Petersburg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here while attending a training course locally. It is a quiet and safe location. All of the staff were nice and polite. I really liked the evening appetizers; I arrived in the evening after a challenging day of travel and wasn't looking forwards to going back to the car to hunt for food, so finding complimentary ravioli with sauce and rolls was very much appreciated. The hotel is near a few food choices and shopping without getting into heavy traffic. I would definitely choose this location again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Duane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fumes
Pool had fumes that burned eyes and changed color of swim suits. Children couldn’t breathe.
Stayed 1 night in Nov 2024

6/10 Okay

Marinan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

najeeb

Stayed 1 night in Oct 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ayad G

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing that I liked at this property. The service was horrendous. The staff were terrible incompetent.
Stayed 6 nights in Oct 2024

2/10 Terrible

Sara

Travelled with group
Disliked: Amenities
We booked this specific hotel to enjoy relaxing evenings in the hot tub. We weren't in there very long and our eyes started burning. The hot tub was so highly chlorinated to the point my swimsuit turned from green to yellow our eyes were burning, throats burned and coughs developed. We talked to the front desk who said they would tell the manager and have it tested. We heard nothing back from the manager the next morning we were told "everything is as it should be". The room was nice and clean but the customer service was terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lois

Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities
We had a problem with our keys working. Every day we had to go down to the front desk to get new keys. Hotel was great however, I didn't like that they didn't make the beds everyday. All they did was give new towels. They didn't even wash the 2 coffee cups in the sink.
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Uncomfortable
I arrived the toilet looked liked it was ready to run over. Tile on kitchen floor had deep black cracks. Pull out bed looks like they pulled it from the dumpster Black dots food stains. my ankles itching. Dry air. Couch looks wore out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite, knowledgeable and friendly staff. We will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julee

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Kelli, Hesperia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lots of room in our suite. We had 2 bathrooms, but one had a wobbly toilet. It didn't seem to be attached to the floor. Debra in the breakfast area was pleasant, and was busy getting things filled. They had make your own waffles and omelets as well as yogurt bar and salad bar. They had a nice pool and cookout area in the middle of the hotel. It was a pleasant stay.
Stayed 2 nights in Aug 2024

8/10 Good

Badreddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing some remodel so parking was being used by the construction company but all in all a good stay. Was very expensive but we had to be close to hospital so we had to pay the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Kira

Stayed 3 nights in Aug 2024