Note fondée sur 163 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,5 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The staff was very helpful.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
My girlfriend and I booked a room for the night and was not aware of a check in window, 3-10pm. We arrived 10 minutes past that check in window and the front desk door was locked. We called a number and finally got in touch with someone who worked there. When we finally received assistance the lady working the front desk stated she called me to ask what time we would arrive but did not leave a message so I was not aware. When we finally got all checked in we headed to our room, when we got in we noticed that the room was not cleaned, towels on the floor, bed not made, as if someone just checked out of that room.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sabrina, Gestion de l’hôtel
My apologies that there was an issue with your arrival. I am glad that we were able to accommodate by providing a clean room for your stay. We strive to be the best we can and understand mistakes happen. Thank you for letting us know so that we can be diligent in providing service.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We were on the first floor and very close to the entrance, unfortunately the air conditioner blew the smoke in the room from what the people outside were smoking (cigarette/marijuana). It was not a pleasant smell! This was a constant smell, so the room smelt awful! My advice is to move were people can smoke away from the entrance and/or away from the air conditioner units that way it will not pull that smell inside your rooms.
On a good note the beds are very comfortable and your staff is super nice!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sabrina, Gestion de l’hôtel
Thank you for providing us feedback. We will monitor the guests that choose to smoke outside and make sure they are aware that they must be away from the hotel when smoking. I appreciate you letting us know so that we can make the changes for our guests to have an excellent stay!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sabrina, Gestion de l’hôtel
Thank you for taking the time to provide a review for our hotel. We truly appreciate your business and look forward to your next stay!
par un voyageur
Publié le 16 sept. 2024
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sabrina, Gestion de l’hôtel
Thank you for taking the time to provide a review! We look forward to seeing you again!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sabrina, Gestion de l’hôtel
My apologies that your stay was not to your expectations. If there is further information you would like to provide, feel free to contact me directly at the property.
par un voyageur
Average at best.
Publié le 11 sept. 2024 sur HotelsFront desk staff overall not friendly. Room had a bad odor. No information on breakfast. Was it included?? Location was good.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sabrina, Gestion de l’hôtel
I am sorry that you did not have an experience to your expectations. As we are an extended stay property with limited services, we do not provide breakfast. Our website does provide all the information for all our guest stays. Thank you for letting me know about the odor as I will be reviewing that for all our rooms to ensure cleanliness and arrival expectations
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The room stinks with some strange and very strong smell. Staff is not helpful at all. It’s a newer facility. If you hoping to use kitchen there are hardly any plates or cookware.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
