Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Budget option on the east coast
Publié le 25 févr. 2024 sur HotelsIt is a basic and reasonably priced hotel compared to nearby resort options. It is stated as 3.5 stars but I would have guessed 2.5. Check-in process was slow as they could not find the reservation. Receptionists are not rude but lacked any sense of customer service. Room is large with furnitures that feels a bit old and worn. Bed was large and had nice and fresh bedlinen. If your room is towards the street you will need earplugs.
My suggestion for improvement includes looking the customer in the eyes and greet them as they approach the desk. It is a free and goes a long way to start a mutually friendly conversation. If there is any investment available to the property, consider sound proofing the windows towards the street. In the meantime, consider adding earplugs among the amenities.
par un voyageur
Incredibly great for the price
Publié le 1 oct. 2023 sur HotelsWe can really recommend staying there. If you go by car to Sandy Beach it’s the perfect place. Everyone was really nice and they gave us a quiet room. It was a twin room but they joined the beds and we did not notice the difference, was worth the good night’s sleep. No carpet on the floor and a/c at 17 when we arrived let us shiver a little. Room is big and bathroom has a nice shower but water comes though a gap in the shower cabin and wets the floor. We got additional towels when we asked for them. Breakfast is quite vegan friendly we have eaten less well in 5* hotels. Would definitely go back.
Commentaires de Gestion de l’hôtel
2 oct. 2023 par Amr Hany, Gestion de l’hôtel
Dear Valued Guest,Greetings from Mirage Hotel Al Aqah! We would like to take this opportunity to thank you for choosing to stay with us and it was our pleasure to serve you for your stay. We are pleased that you have enjoyed your stay with us. Your feedback is highly appreciated and looking forward to welcoming you back in our hotel for your upcoming stay. Please feel free to contact us directly should you need any assistance in the future. Best Regards, Management of Mirage Hotels Group
par un voyageur
Publié le 18 juin 2023 sur Expedia
Room was really noisy because of the A/C in the room but also because of the Ac machine outside the window. When I called the reception to know if they didn’t have another room, they sent me the cleaner who was really rude and make me feel that there was no noise
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Amr, Gestion de l’hôtel
Dear Valued Guest, Greetings from Mirage Hotel Al Aqah! Thank you for taking the time to share your recent experience at Mirage Hotel Al Aqah. Please know that your feedback is extremely valuable to us, we use feedback, such as yours, to continuously make changes to ensure that we are moving in the right direction as we continue to build strong-most custom relationships. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Management of Mirage Hotels Group
par un voyageur de Alexandria
Publié le 8 mai 2023 sur Expedia
I stayed here on a Saturday night after a day pass at nearby Snoopy Beach, intending to go back on the next day, butinstead went North to Turtle Beach and beyond on an exploratory drive to Dibba before returning to Dubai. At tbhis hotel, I had a great night's sleep. The room was large and clean and quiet and furnished with a desk and the bathroom was clean and modern. The bed was very comfortable. So, I would be glad to highly recommend this place as a very nice place to sleep the night while engaged in tourism from the big city. Thgere were restaurants nearby which I did not go to. I did not look at the pool as that was not why I was there. There could be no competition with the very nice beach resorts nearby, and that's not the point of this place. The reception people were very nice and competent. Overall, a very pleasant place for a night.
par un voyageur
Publié le 26 déc. 2022 sur Hotels
par un voyageur
Publié le 5 oct. 2022 sur Expedia
The property was beautiful for an older style hotel, right on the main coastal highway, and not typical of many of the full-service resorts in the area. The staff was very helpful and accommodating, the building and rooms were clean and roomy, and the rooftop pool was a wonderful place to relax and enjoy both the sun and the ocean breeze.
Commentaires de Gestion de l’hôtel
7 oct. 2022 par Amr Hany, Gestion de l’hôtel
Dear Mr. Charles,Greetings from Mirage Hotel Al Aqah!We would like to take this opportunity to thank you for choosing to stay with us and it was our pleasure to serve you for your stay. We are pleased that you have enjoyed your stay with us. Your feedback is highly appreciated and looking forward to welcoming you back in our hotel for your upcoming stay.Please feel free to contact us directly should you need any assistance in the future.Best Regards,Management of Mirage Hotels Group
par un voyageur
Publié le 27 mars 2022 sur Hotels
par un voyageur
Publié le 6 déc. 2020 sur Hotels
The bed could use bigger or more pillows as the ones there were so think and not too comfortable. The food of the room service was good, but the prices of the items have change and they have not update the menu of the
par un voyageur
1 night
Publié le 4 déc. 2020 sur HotelsA quiet basic hotel, good for a night if you need somewhere to stay. Staff is accommodating, room clean
par un voyageur
Nice hidden gem in Dibba
Publié le 8 nov. 2020 sur HotelsFor the price and location you really cant beat this place. The customer service was very responsive and friendly and quickly changed my room for another when the first option did not have working wifi and TV. The pool and deck could use some maintenance...not exactly a relaxing and comfortable spot. The pictures on this site for the pool must have been taken years ago on a perfect day. The hotel has a bar attached with incredible deals and it was very nice to visit. The restaurant in the hotel has room service and to be honest I think this was the best meal I had in the Dibba area. Much better than anything nearby. You can walk to the beach from this hotel and there are plenty of cafes and markets nearby too.
