Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
their lounge was closed which left you with no good choices for a casual place to relax and socialize.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Alex, Gestion de l’hôtel
Dear Thomas,Greetings from Crowne Plaza Dhaka Gulshan.Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Dhaka Gulshan. We sincerely apologize for the inconvenience caused by the closure of our lounge. Your comfort and satisfaction are our top priorities, and we understand the importance of having a comfortable space to relax and socialize.Please know that we are working diligently to ensure such facilities are available in the future. We truly appreciate your understanding and hope to welcome you back soon, with all amenities fully operational.Thank you for your valuable input.Regards,Alexandre Glauser
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Staff is you plus! I feel very comfortable in your hotel all the staff in restaurant very kind and professional. My favourite hotel in Dacca .
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Alex, Gestion de l’hôtel
Dear Mr. Lee, Greetings from Crowne Plaza Dhaka, Gulshan. First and foremost, thank you for your loyalty towards IHG Hotels. I would like to express our deepest apologies for the significant error that occurred during your recent stay at Crowne Plaza Dhaka Gulshan. Your feedback is invaluable, and we sincerely regret the inconvenience and frustration this has caused. At Crowne Plaza and IHG, we pride ourselves on delivering flawless service, and we recognize that this experience fell short of your expectations. Please be assured that this is not reflective of the high standards we uphold. We are taking this matter very seriously and are conducting a thorough review of our processes to ensure that such errors do not happen again, either to you or any of our valued guests. Thank you once again for your understanding, and please don’t hesitate to reach out to us directly should you have any further concerns.Warm regards,Alexandre Glauser
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Alex, Gestion de l’hôtel
Dear Villupuram,Greetings from Crowne Plaza Dhaka Gulshan Dhaka!We express our gratitude for speaking so highly for each of our offerings. We understand that a seamless experience is concocted when every aspect of a guest’s stay is perfect. It is great to know that from our location to our hospitality, each of our services made your stay spent with us wonderful.Thank you again for commending our offerings. Your patronage and feedback are imperative to us, and we hope you would continue honoring us with both.Warm regards,Alexandre
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Alexandre Glauser, Gestion de l’hôtel
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Alexandre Glauser, Gestion de l’hôtel
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Alexandre Glauser, Gestion de l’hôtel
Dear Andy, Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an exceptional experience during your stay at Crowne Plaza Dhaka Gulshan. Your kind words about our staff, facilities, and dining options truly mean a lot to us. We strive to provide all our guests with memorable stays, and it's fantastic to know that we succeeded in exceeding your expectations. We are delighted that you enjoyed the comfort and amenities of your room, as well as the stunning views of the city. It's also wonderful to hear that you appreciated the convenience of our location in Gulshan. We truly appreciate your recommendation and can't wait to welcome you back for another unforgettable stay. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards,Alexandre Glauser
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par Alexandre Glauser, Gestion de l’hôtel
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
par un voyageur de Gurugram
Publié le 29 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par Alexandre Glauser, Gestion de l’hôtel
Dear Sir, Thank you for taking the time to tell us about your experience at Crowne Plaza DHAKA Gulshan. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly. Regards, Alexandre Glauser
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mai 2024 par Riyaz Rizvi , Gestion de l’hôtel
Dear Sir, Greetings from Crowne Plaza Dhaka Gulshan. Trust you are doing well and staying safe. First and foremost, Thank you for your loyalty towards IHG hotels. I sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. Your feedback is invaluable to us, and we take it very seriously as we continuously strive to improve our services. Please feel free to reach out to me directly and I would be more than happy to assist you in any way possible. Once again, thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future. Warm regards Riyaz Rizvi Rooms Division Manager
