Note fondée sur 51 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
94 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Don’t pass up this hotel. Heart it!

Publié le 20 août 2023 sur Hotels
Nothing short of amazing. The hotel staff is top notch and treated me like a king at every encounter. The Bistro has great food, the fitness centre was well stocked, and the pool was great. A stark difference from a large chain hotel. Pass on Sheraton, Hilton or others and stay here.
Commentaires de Gestion de l’hôtel
20 août 2023 par Mahabub Hossen, Deputy Manager , Gestion de l’hôtel
Dear Mr. Leonard,We are incredibly grateful that you took the time out to leave us such an amazing review – we are all delighted to know you enjoyed your stay with us. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I will personally ensure that your kind words are passed on the people who played an important role in making your time with us a such a positive one.Thank you for giving us the opportunity to serve you, it will be a pleasure to serve you again at Platinum Grand. We look forward to your next visit.
5 sur 5
par un voyageur

Publié le 5 avr. 2023 sur Expedia
Good location. Convenient to travel.
Commentaires de Gestion de l’hôtel
6 avr. 2023 par Md. Mahabub Hossen, Gestion de l’hôtel
Dear Oswald,Greetings from Platinum Hotels. Thank you so much for your kind words, valuable feedback and gracious support — all of which are very much appreciated! We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
5 sur 5
par un voyageur de Kashiwashi

Publié le 10 déc. 2022 sur Expedia
It's a great hotel. The staff is nice, restaurant is good. Especially, the top roof bar is great! I will stay there again.
Commentaires de Gestion de l’hôtel
17 déc. 2022 par Md. Mahabub Hossen, Deputy Manager, Gestion de l’hôtel
Dear ShigeyukiThank you for giving us a shot, and even more for leaving us this wonderful review and recommendation. Your kind words, valuable feedback and gracious support are very much appreciated! We hope to see you very soon with us, it will be a pleasure to host you again at Platinum Grand.
4 sur 5
par un voyageur

Fantastisk roof top swimmingpool

Publié le 1 oct. 2022 sur Hotels
Fantastisk roof top restaurant og swimmingpool. De har øl i minibaren og på taget. Ville bruge det igen
Commentaires de Gestion de l’hôtel
6 oct. 2022 par Md. Mahabub Hossen, Deputy Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your kind words, valuable feedback, and gracious support — all of which are very much appreciated!On behalf of the Platinum management and the entire organization, thank you again for your support and patronage. We look forward to your next visit, see you soon.
2 sur 5
par un voyageur

Publié le 23 sept. 2022 sur Hotels
I booked Suite Room as shown at the time of booking but reaching hotel we were informed that never had any Suite Room in the hotel so cannot provide. Further I had booked my room for 3 Adults but since could not provide any Suite Room, they charged me USD20.00 per night for extra person. I think that the fault here is from Hotels.com since they have wrongly informed the category on their website.
Commentaires de Gestion de l’hôtel
20 nov. 2022 par Md. Mahabub Hossen, Deputy Manager, Gestion de l’hôtel
Dear SirWe are deeply saddened to hear about your negative experience with us. As you mentioned correctly "the fault here is from Hotels.com since they have wrongly informed the category on their website". The 20 dollars charge for extra person you mentioned - we did not charge you for that sir. We again apologies for any inconvenience you faced and wish you give us another opportunity to serve you.
4 sur 5
par un voyageur

Publié le 1 juin 2022 sur Hotels
it was pleasure staying in this hotel.recommended
Commentaires de Gestion de l’hôtel
19 juin 2022 par Md. Mahabub Hossen, Deputy Manager, Gestion de l’hôtel
Dear Avanish, We deeply appreciate your kind words, valuable feedback, and gracious support. On behalf of the Platinum management and the entire organization, thank you for your support and patronage. Always a pleasure to serve you.
5 sur 5
par un voyageur

Publié le 17 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2022 par Md. Mahabub Hossen, Deputy Manager, Gestion de l’hôtel
Dear Tadanobu, We are incredibly grateful that you took the time out to leave us such an amazing review. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Always a pleasure to have serve you , hope to see you soon.
4 sur 5
par un voyageur

Publié le 25 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2021 par Md. Mahabub Hossen, Gestion de l’hôtel
Dear Mr. Imran, Thank You for giving us a shot, and even more for leaving us this wonderful review of your time with us at Platinum Grand. It is so rewarding to know you had a great experience with us. Thank you again for supporting our efforts and endorsing Platinum Grand. We look forward to your next visit. See you soon.
4 sur 5
par un voyageur

Publié le 25 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2021 par Md. Mahabub Hossen, Gestion de l’hôtel
Dear Mr. Imran, Thank You for giving us a shot, and even more for leaving us this wonderful review of your time with us at Platinum Grand. It is so rewarding to know you had a great experience with us. Thank you again for supporting our efforts and endorsing Platinum Grand. We look forward to your next visit. See you soon.
5 sur 5
par un voyageur

Publié le 21 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2021 par Md. Mahabub Hossen, Gestion de l’hôtel
Dear Mr. Masud, Thank you so much for your kind words – we are all delighted that enjoyed your say with us. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you again for supporting our efforts and endorsing Platinum Grand. We look forward to your next visit. See you soon.