Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
A fantastic hotel. The housekeeping and restaurant staff deserve praise for their care and attention to our stay.
We will be back!
Commentaires de Gestion de l’hôtel
26 août 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Simon,Namaskar!Thank you so much for your wonderful feedback! We're delighted to hear that you had a fantastic stay with us. Your kind words about our housekeeping and restaurant staff mean a lot, and we'll be sure to share your praise with the team. We're thrilled that you're planning to return, and we can't wait to welcome you back for another memorable experience!Warm Regards,Utsa MajumderGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Manish,Namaskar!Thank you so much for your kind rating.However, we strive for perfection, and your feedback is invaluable in helping us improve. If there’s anything specific you feel we could have done better or something we might have missed, we’d love to hear your thoughts. Your input will help us enhance the experiences we offer our guests.We hope to welcome you back soon and provide an even more memorable stay.Warm Regards,
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Wonderful hotel with excellent staff and great buffet options in breakfast and dinner, evening entertainment was wonderful! We loved the spa, pool and theatre room. Will come back again. Our AC stopped working on 3rd night of our stay they upgraded us to other room at 11pm.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Harpreet,Namaskar!Thank you for sharing your feedback with us. We're delighted to hear that you had a wonderful experience at our hotel and enjoyed our breakfast and dinner buffet options. It's great to know that the evening entertainment, spa, pool, and theatre room added to your enjoyment.We apologise for the inconvenience caused by the AC issue on the third night of your stay. We're glad our team was able to promptly address the situation and provide you with an upgraded room.We look forward to welcoming you back for more soulfilling memories.Warm Regards.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Great place to spend a few days in the mountains.
Staff was very helpful.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Yogen, Namaskar!Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay and found our staff helpful. We hope to welcome you back soon for another wonderful experience in the mountains!Warm Regards,Utsa MajumderGeneral Manager
par un voyageur
Publié le 9 juin 2024 sur Expedia
Awesome Stay
Commentaires de Gestion de l’hôtel
10 juin 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Ms. Deepshikha,Namaskar!Thank you so much for your kind feedback and for choosing to stay with us! We are thrilled to hear that you had an awesome stay. Your positive feedback means the world to us and serves as a great motivation for our team.We hope to have the pleasure of welcoming you back soon for more soulfilling experiences.Warm Regards,
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Guest,Namaskar!Thank you so much for your kind review and for choosing to stay with us.We look forward to welcoming you back soon in the future.Warm Regards,
par un voyageur
Publié le 1 juin 2024 sur Expedia
Great food
Commentaires de Gestion de l’hôtel
3 juin 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Puneet,Namaskar!Thank you for your kind feedback. We are delighted to hear that you enjoyed the food. We look forward to serving you again.Warm Regards
par un voyageur
Best hotel in Dharamshala
Publié le 9 mai 2024 sur HotelsGovind was the best person they have. He made our stay more comfortable.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Pravesh,Namaskar!Thank you so much for your kind review. We are thrilled to hear that Govind provided exceptional service and made your stay more enjoyable. We'll be sure to pass along your kind words to him.We strive to create memorable experiences for our guests and it's always rewarding to receive such positive feedback.Looking forward to welcoming you back soon for another soulfilling experience.Warm Regards
par un voyageur
Publié le 2 mai 2024 sur Hotels
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Not really worth it given the amount of money they charge. Its not a huge property- definitely lacks a lot of what an ideal resort should be. Broken dustbins in the room. And theres no point of having a balcony if you’re constantly afraid of fat insects and monkeys. The front desk staff is not well coordinated among themselves- they would often say one thing at a certain moment and then back out from their commitment without a single thought. Non-professionals - not expected from a chain that claims to be “5-star”. Buyers beware.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Hyatt Regency Dharamshala Resort, Gestion de l’hôtel
Dear Mr. Mittal,Namaskar!We sincerely appreciate you taking the time to share your feedback regarding your recent stay with us. Your insights are invaluable as we continuously strive to improve our services and guest experiences.Firstly, please accept our deepest sympathies for the family emergency that prompted your shortened stay. We regret any dissatisfaction caused by our procedures in handling your request for a shortened stay and refund. Our team aims to assist guests in the best possible manner within the guidelines provided by our booking partners to ensure a fair and transparent process for all parties involved. We apologise if this caused any inconvenience or discomfort.Regarding the issue with the dustbin and balcony doors, we are actively investigating these matters to ensure the comfort of all our guests. However, we do inform all our guests about the importance of keeping the mesh doors closed while staying with us. As we are nestled amidst nature, this precaution helps to ensure safety by minimising interactions with insects and monkeys around.Once again, we apologise for any inconvenience you may have experienced and hope for the opportunity to welcome you back in the future under more favourable circumstances.
