Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cottage Stay
Publié le 31 juill. 2024 sur HomeAwayGood little place to stay if you're fishing on Lake O the Pines. We enjoyed our stay... Thanks!
par un voyageur
Nice place
Publié le 27 juin 2024 sur HomeAwayLocations was great for us , had local people we came to see .
Only
Complaint was couldn’t check it 4 pm and had to leave by 10 am …. That is an 18 hour stay . And having some elderly people in the group was a bit challenging . It Texas heat … a $75 additional charge for late check out was just unkind …. Due to location we really
par un voyageur
Home is nice, but will not rent here again.
Publié le 13 mai 2024 sur HomeAwayThe house was great and the host was nice and responsive.
Our reason for the low rating has everything to do with the contract we received the day before our reservation. We did not feel comfortable signing it, but were told it was mandatory and there would be no entry without it.
Our only options were to sign the contract or cancel, which would have resulted in a loss of payment. They said they would not cancel. We gave in & signed. I will note that after we had signed the owners sent a message through the host that they would refund us minus the fees. We had already signed and also had already searched and knew we didn’t have good options for a group of 8 on what was now our day of arrival. We just decided to spend as little time as possible there as to have less opportunities to incur any of their large service fees.
Please understand we totally believe the owner and their company Mayden Enterprises, LLC have all the rights to have a contract and ask renters to sign it. We also believe the day before arrival is too late to send the contract, especially without a full-refund option. They stated they don’t send it sooner because the address is on the contract, but that could be changed. My reservation was confirmed on Apr 17 and had until Apr 25 to cancel w/ full refund. That’s when the contract should be sent, not the day before arrival. VRBO should require that it to be sent during that initial reservation time as good business practice and full transparency.
Commentaires de Gestion de l’hôtel
28 mai 2024 par VrboOwner, Gestion de l’hôtel
Thanks Barbara for your stay, we acknowledge that the contract was sent to y’all too late, however it’s worth noting that the contract has been written over a series of unfortunate really bad experience events and none of the short term rental hosting platforms are much help in protecting our significant investments in our own property. If you stayed at a hotel and destroyed or trashed their property you would also incur fees and costs - that’s why the hotels hold your credit card info and ask for your drivers license - curiously, folks think it totally reasonable to sign hotel contracts but unreasonable to sign contracts at a short term rental home. We would just as soon those folks not stay at our property which is why we immediately offered a refund to your family - we have found those that have an issue with the contract tend to also ultimately cause damage to our properties. The fees are high because the cost of ownership, cost of destroying our property, cost of our time and cost of hiring on contractors is high. Thanks again for your stay, but please find another property to visit next go around, as we prefer not to host visitors like yourself.
Best regards
par un voyageur
Wonderful option!
Publié le 26 avr. 2024 sur HomeAwayWe stayed here for our nieces wedding. We were very pleased with the location and even happier with the house. It was beautifully decorated and very clean. It fit our family perfectly.
par un voyageur de Dallas,TX
Cute, super clean house perfect for families.
Publié le 16 juill. 2023 sur HomeAwayWe rented this home to stay in while we were in Longview for a baseball tournament and couldn't have been happier with the house. Comfy beds, cute decor and fun extras like corn hole and games. The hosts were great to work with and communicated everything we needed to know.
Commentaires de Gestion de l’hôtel
12 août 2023 par VrboOwner, Gestion de l’hôtel
Joni,
Thank you for your kind words. Your group was great to host and treated our place well. We hope you consider us for any future stays in the area.
Thanks again!
par un voyageur
Eagle Creek
Publié le 10 juill. 2023 sur HomeAwayThe cottage was roomy but we had several problems. The grill propane was empty and the owners expected us to fill it. We were not pleased with the cleanliness of the house finding several bugs. We would not stay here again.
Commentaires de Gestion de l’hôtel
2 août 2023 par VrboOwner, Gestion de l’hôtel
Benjamin,
Thanks for your feedback!
I would encourage you in the future to take a moment to familiarize yourself with the contracts you sign. As noted in our contract the 2 items you mentioned are previously discussed - guests are responsible for refilling their own propane, throwing a bbq for 27 is all fun and games but when you don’t invite us, we probably won’t fill that propane tank up again. Also, the house is located in a very rural area, we keep an exterminator on bi-weekly visits, but due to the surrounding woods and pastures, there can be some insects, birds, bats and other critters that show up. We hate that those scared you, but again, it was already in the contract.
Thanks again for staying but I’d recommend maybe try staying at the Holiday Inn Express in town next time, may be more your speed.
par un voyageur de Dallas, Texas
Eagle Creek Cottage
Publié le 11 mai 2023 sur HomeAwayThis was our second stay at the cottage. We knew better what we were getting this time around. The house is a good location for us, but it’s pretty far from most things so that’s something to keep in mind. The cleanliness of the house was a little disappointing. We found what looked to be peanut shells next to the couch and there were several dead bugs curled up in the carpet. The shower curtain definitely needs replacing, it’s covered in mildew. Apart from that the home is a great value for the cost. Plenty of sleeping space and our kids LOVE the goats.
par un voyageur
Weekend
Publié le 27 févr. 2023 sur HomeAwayNice home only complaints are road noise, which I already knew about and the floors really need fixing they are mushy in several places.
Commentaires de Gestion de l’hôtel
13 mars 2023 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with us, we enjoyed hosting you - although we cannot change the road noise wish we could too!! We do appreciate feedback on the flooring, we have noted the soft spots and immediately following your visit we had those repair with cement board and new floor joists !!
We would love to have you back and see if you appreciate the work :)
par un voyageur
Family trip
Publié le 8 janv. 2023 sur HomeAwayWe traveled to the area for a wedding and nine of us stayed at the house.
The property manager did a great job staying in contact with us and answering all of our questions.
The house does sit close to a busy road, so if you travel with young kids know that you will need to keep an eye on them outside.
The kids did enjoy all of the animals, and the house had plenty of linens for our large group.
We would recommend this property to others.
Commentaires de Gestion de l’hôtel
9 janv. 2023 par VrboOwner, Gestion de l’hôtel
Danyell,
Thank you for your kind words. Your group was a pleasure to host.
We hope to host you again in the future.
par un voyageur
Comfy and pleasant
Publié le 19 déc. 2022 sur HomeAwayEveryone enjoyed the house, property, and animals. Thank you for sharing it with us!
Commentaires de Gestion de l’hôtel
8 janv. 2023 par VrboOwner, Gestion de l’hôtel
Debra,
Thank you for choosing us for your stay! You were a pleasure to host and we hope you consider us in the future.
