Note fondée sur 685 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mario,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Grace,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur de Leander
Publié le 5 août 2024 sur Expedia
The floor was dirty.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paul,We apologize for any inconvenience caused by the cleanliness issue during your stay. Your feedback is valuable, and we'll work diligently to address this concern to ensure a better experience for our guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 août 2024 sur Expedia
Friendly and understanding staff
Commentaires de Gestion de l’hôtel
3 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tiffany,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tremario,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Todo estuvo excelente, solo que piden depósito de garantía (que te lo regresan al entregar el cuarto) pero no lo teníamos contemplado y tanto eso como el pago de la reserva todo lo quieren en efectivo y pues aunque si lo traíamos nos movió un poco ese movimiento nuestros planes. Muchas gracias por todo yo regrese encantada.-
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Claudia,It's wonderful to hear that everything was excellent during your stay. We regret any inconvenience caused by the security deposit and cash payment requirements. We appreciate your understanding and are thrilled that you still had a delightful experience. Thank you for your kind words, and we look forward to welcoming you back.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Part of the ceiling was missing. Looked like they were looking for the shut off valves. Door to the rr had to be lifted to close. Screws on hinges were stripped. Sink in RR was cracked. Comode lid would not stay up. Floor was dirty like it had not been sweeped. Half of the buttons on the phone were missing, that was the least of my worries though.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Clarissa,We regret the negative experience you encountered during your stay. Our team takes this feedback seriously and is immediately investigating and addressing these concerns, including a thorough inspection and necessary maintenance. Please accept our sincerest apologies for falling short of your expectations. We're committed to improving and ensuring such issues are not repeated. Your input is vital, and we appreciate your patience as we work to rectify these problems.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Very clean property staff was helpful and friendly convenient food close by very good experience
Commentaires de Gestion de l’hôtel
14 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi James,It’s wonderful to hear you had a great experience! We’re delighted that you found our property clean, our staff friendly and helpful, and the location convenient. Thank you for your kind words, and we look forward to your next visit.
par un voyageur
Great hotel , great value !
Publié le 25 juill. 2024 sur HotelsStay at the days whenever I’m in the area . The staff is excellent and the hotel is always clean comfortable and very spacious . I love this hotel because it’s always so quiet and there’s a family atmosphere that’s very welcoming.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paul,Thank you for your fantastic review. We are delighted to hear that our staff, cleanliness, comfort, and spacious accommodations contributed to a welcoming and tranquil atmosphere for you. It’s wonderful to know that you found our hotel a home away from home. We eagerly anticipate your next visit and appreciate your continued loyalty.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ranjit,Guest satisfaction is our top priority, and we appreciate your wonderful 5-star rating. Our team looks forward to serving you again on your next visit.
