Note fondée sur 860 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024
Terrible Breakfast, no bacon or sausage just dry tasteless scrambled eggs! No yogurt and coffee pot was empty! Left and went out elsewhere to eat!!😪
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Donald,We regret to hear about your breakfast experience. We appreciate your feedback and will share it with our team for future improvements. Your satisfaction is important to us, and we hope you give us another chance to exceed your expectations in the future.
par un voyageur
Publié le 27 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Timothy,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience!
par un voyageur
Publié le 26 août 2024 sur Hotels
Like most hotels in the area, it's a bit old and dated. But the beds were okay. Breakfast was typical fast hotel stay.
For 1 night, you can survive.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Raymond, We appreciate you sharing your experience with us. It's great to hear that you found the beds satisfactory for your stay. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to our management team.
par un voyageur de Woodland
Publié le 26 août 2024 sur Expedia
Young Front Desk girl was nervous and seemed uncomfortable with dealing with guests at checkout. The breakfast was the worst we’ve ever experienced. Lovely dining room. However the food bars were very dimly lit, quality of food was poor, warming trays were empty or missing at 7:45am and making hot oatmeal awkward for several of us who had to ask for a microwave which was not available for use by guests and set up in the kitchen. Very disappointing breakfast situation.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Debbie, We appreciate your feedback and apologize for any inconvenience during your stay. We will share your comments with our team for improvement. Our dining room ambiance is lovely, but we regret to hear about your breakfast experience. Rest assured, your concerns will be addressed appropriately.
par un voyageur
Publié le 24 août 2024 sur Expedia
It was under construction, so it was a ways to get to the front desk and not much explanation where to go.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Shanda, We apologize for any inconvenience caused by the construction during your stay. We appreciate your feedback and will use it to improve our communication for future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 24 août 2024 sur Expedia
One thing our room wasn’t clean when we checked in at 5:40. They gave us another room and all was good. We ate in the bar had burgers they were great! Also want to say the gal working the bar was fabulous taking orders serving them and tending the bar with no help!!
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Mike,We appreciate your feedback on your recent stay with us. We're pleased to hear that you enjoyed the burgers at the bar and received exceptional service. Should you have any further comments or need assistance, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Krystyna,We are happy you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 23 août 2024 sur Expedia
Our initial room had a terrible odor so we were switched to a much nicer room. The overall vibe of the hotel was a little off but the staff member that helped us was very nice and accommodating.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Rachael,We apologize for any inconvenience during your stay but are pleased to hear our staff was able to assist you. Your feedback will help us improve our services to ensure a better experience for all our guests.
par un voyageur
Publié le 23 août 2024 sur Expedia
The staff was good I didn’t interact much with them but check in and check out was quick. When I walked in to the room it smelled wet and moldy.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Pablo,We're glad to hear you had a smooth check-in and check-out experience and found our staff to be attentive. We appreciate your feedback regarding the room odor and will share this with our housekeeping team for further attention and improvement. Your comments are valuable to us as we strive to enhance the quality of our guests' stay.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Timothy,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
