Note fondée sur 707 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Pierre de France
Hotel passable
Publié le 19 juill. 2014 sur HotelsL hotel en lui meme est assez bien par contre accès compliqué. Situé dans un quartier défavorisé.
par un voyageur
Publié le 20 sept. 2024
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We appreciate you choosing our hotel for your stay. We hope you had a wonderful time with us and look forward to welcoming you back soon!
par un voyageur
Terrible
Publié le 5 août 2024 sur HotelsRoom smelled of marijuana, holes in the bedding, no coffee pot or cups and no soap. Worst place I have ever booked.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Frances D,We regret to hear about your experience and apologize for any inconvenience caused during your stay. Please feel free to reach out to our management team directly to address your concerns further. Your feedback is valuable to us for making improvements.
par un voyageur
Publié le 4 août 2024 sur Expedia
Had to go buy a blanket and pillows for our bed, totally flat with a horrible Oder. Bed spread had cigarette burn holes in numerous places. Bought air fresheners and spray disinfectant mattress smelled terrible. I spent approximately $60 dollars. Fan in bathroom was falling out of the wall. Floor was cracked and coming up. There was a smoke detector in the shower with an amber colored cover on it. I felt like I was being watched. Two of the nights we were there there were two rooms with two women one in each room having numerous male guests in and out hourly. With another man driving the parking lot every hour late at night and early in the morning watching their rooms. Felt very unsafe. Complained to staff about the room conditions and they just kind of laughed about it. When checking out I’m taking it was the owner very rude. She told be the key card had to be placed in a box so the could be disinfected. Really how about your rooms your renting out! Next time I don’t care if it is the last room available at that exit I will stay in my car all night instead of going there. I do not recommend any one to stay there especially if they have children.
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Nikki, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments will be escalated to the management team for further review. We strive to provide a comfortable and safe environment for all our guests. We value your insights and will address these concerns promptly.
par un voyageur de Dickson
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 1 août 2024
I understand that the hotel is bottom tier for budget friendly persons or families. Unfortunately I was in need of a place that was last minute. I actually was very surprised how the room looked compared to the pictures. The fire and smoke alarm is missing off the wall. I actually took a picture of that. I have never stayed at a hotel 6 and probably never will again. The floor was coming up. And it was just a deep dirty place. But unfortunately for me I needed a place to just rest my eyes and shower.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Mike,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We recommend our guests to reach out to the management directly with any concerns so they can address them promptly. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Michael,We're glad to hear you had a good stay with us! If there's anything we could do to make it a perfect 10 next time, please don't hesitate to contact us directly. Your comfort and satisfaction are our top priorities.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Pool been out of service for years
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Martha, We appreciate your feedback regarding the pool. Your comments will be shared with our maintenance team for further consideration and improvement. Thank you for bringing this to our attention.
par un voyageur
Not what I thought
Publié le 20 juill. 2024 sur HotelsThe rooms displayed in the photos on your website is NOT the room I received. I won’t speak for all the rooms in the hotel but the room I received needs a severe remodel.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear about your experience. We strive to meet our guests' expectations and will share your feedback with the team for improvements moving forward. Your comments are valuable to us as we aim to enhance our guests' experiences.
par un voyageur de Dickson
Publié le 20 juill. 2024 sur Expedia
We love that place
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay. Our team strives to provide a memorable experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing our hotel.
