Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
L'hotel devrait upgrader son etat.
Publié le 21 mai 2019 sur HotelsLe sejour etait tres bien, mais le dernier jour nous avons vu des punaises sur l'oreiller.
Commentaires de Gestion de l’hôtel
21 mai 2019 par Randy - GM, Gestion de l’hôtel
We greatly appreciate all of our wonderful guests. This guest gave us a great score and complimented our staff. The final comment they posted was confirmed to be completely without merit. We have a wonderfully clean, comfortable and safe hotel for all to enjoy. Thank You
par Guillaume
Publié le 23 août 2017 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2017
Thank you for staying with us. We greatly appreciate your business !
par un voyageur
Publié le 1 janv. 2025
There was guest above us stomping at 3 in the morning and they didn't do anything about it
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par M, Gestion de l’hôtel
Dear Ben,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Best Regards,Management Team
par un voyageur
Quick trip
Publié le 23 sept. 2024 sur HotelsHotel is nice for a quick overnight trip. Room was clean, although a dirty towel was left in the bathroom. Biggest disappointment was the continental breakfast. Wasn’t expecting a breakfast buffet, but the few offerings were stale. English muffin was more like a hockey puck. Seemed they might be understaffed . Desk person was also trying to maintain the breakfast area. She was running herself ragged.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par M, Gestion de l’hôtel
Dear Anonymous,Thank you for your feedback regarding your recent stay. We're glad to hear that you found the hotel suitable for your quick overnight trip and appreciated the cleanliness of your room, though we sincerely apologize for the oversight with the dirty towel in the bathroom. We are especially sorry to hear about your experience with the continental breakfast. We will address the freshness of our offerings immediately to ensure this does not happen again. Additionally, we are reviewing our staffing to make sure that our team members are adequately supported, as we recognize the importance of providing attentive service in all areas. Thank you for bringing these issues to our attention. We hope to welcome you back for a more enjoyable experience in the future.Sincerely,Management Team
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par M, Gestion de l’hôtel
Dear Rocky,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par M, Gestion de l’hôtel
Dear Stewart,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par M, Gestion de l’hôtel
Dear Dharmendra,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Please provide more details so we can promptly address the issues. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Was traveling with my kiddos. We stayed a couple nights and staff was super friendly and helpful.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Joseph,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 5 sept. 2024
The place needed maintenance badly. No Smoke Detector. Bugs, no Soap, No toilet paper holder. The place is a dump. Do not stay there. Stay somewhere else.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear David,We apologize for the issues you encountered during your stay. Your comments about maintenance, safety, and cleanliness are concerning, and we will address them urgently. We appreciate your input and will work to improve our facilities.Sincerely,Management Team
