Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fishing trip
Publié le 10 oct. 2024 sur HomeAwayOverall, this property was fine for what we needed. Mainly just a place to sleep and shower and fix breakfast. I will say that there needs to be dish towels and potholders added to the kitchen. There was nothing of the sort.
par un voyageur
Great View
Publié le 15 juill. 2024 sur HomeAwayThis property was a gem, sitting less than 1/4 mile from the walk/bike trails with a view of the marina. Great for our family of 5. Property management was responsive and checked back in with us after quickly helping us resolve the issue. i hope to stay here again.
par un voyageur
Location
Publié le 11 juill. 2024 sur HomeAwayWe enjoyed our stay. It's very Rumi.Had plenty of beds. had a back area that was quiet and nice and dark if needed for sleeping.
The view of lake Dylan was great.I just wish they would have had some outdoor furniture so we could have set out a front.
par un voyageur
Terrible communication with Vacasa
Publié le 22 juill. 2023 sur HomeAwayDirty, sticky floors, inoperable refrigerator,(ruined our food) no cleaning supplies, watered down liquid hand soap, thin towels, etc, etc.
Vacasa did not assist with any of the above issues, other than to send multiple auto generated texts.
They entered the property without our permission.
Commentaires de Gestion de l’hôtel
7 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur de Loveland
Spring Skiing
Publié le 9 juin 2023 sur HomeAwayPerfect place for a weekend ski trip. Place is fully stocked and has everything you need. We cooked our own meals each day with everything we needed, and more, available to us. We would stay here again.
par un voyageur
Perfect for our needs in Dillon
Publié le 11 avr. 2023 sur HomeAwayWe found exactly what we needed in this VRBO. The description and pictures accurately described what we would be getting, and we did! The kitchen had all the necessary gadgets, water was hot!, showers and washers worked well. plenty of back stock (towels, tissue, etc). The living room worked great for our youngsters, while the older folks could hang in the dining room. Brita Filter was an unexpected bonus. Two things to note: most of the chairs are tall! great for sitting, not so great for putting on boots, etc. and the driveway is steep. you will likely need a 4wd in winter anyway... but know that some vehicles will be challenged by the grade. Wonderful Stay! Would Stay Again!
par un voyageur
Great family time!
Publié le 11 mars 2023 sur HomeAwayOur family had an amazing stay at this property. It was very clean and well equipped. The proximity to the beaches was great.
par un voyageur
Ease of access
Publié le 11 mars 2023 sur HomeAwayGreat location to all summit county ski resorts. Access to everything summit county has to offer.
par un voyageur
Incredible experience, property was excellent
Publié le 11 mars 2023 sur HomeAwayMy business partner and I took his two 19 year old twin boys for a senior trip skiing. House was in perfect location. Best view of sunrise with coffee in the morning. Close to everything but not right on top of other property’s. We will be renting this house again. 👍
par un voyageur
Property in dangerous condition, nearly caused injury. Poor air quality. Management unreasonable.
Publié le 21 févr. 2023 sur HomeAwayI would strongly caution against renting at this property, or from Vacasa in general. The unit was left in dangerous condition and with unsatisfactory air quality. Management was unresponsive and failed to offer reasonable resolution.
When we checked into this property, there was a badly damaged futon in the living room held together with duct tape. It collapsed and shattered into many very sharp pieces, one of which came extremely close to injuring one of us. The air quality inside the unit was also extremely poor--all of us including our dog experienced eye watering, coughing and sneezing while inside, which would resolve completely whenever we stepped outside.
We attempted to contact Vacasa about these issues and had to complain to VRBO directly after they did not respond to three separate messages. After four days of attempting to get in contact with anyone from the property, a Vacasa representative finally responded. Her proposed resolution: they would remove the damaged piece of furniture (a moot point since it had already collapsed), send someone to inspect the ventilation, and offer a partial refund of 6% of the purchase price (yes, that's not a typo--six percent). When I responded that their proposed refund amount was not reasonable, they refused to offer any more and stopped responding to messages.
No one ever came by to check on the air quality. We were forced to simply endure it.
This was by far the worst hotel or rental experience of my life. Shame on Vacasa.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are very sorry to hear of the disappointing stay you had at our home, Gabriel. We apologize for the issues you encountered with the broken furniture and air quality. We have passed your review to our local manager to work with the owner on improving the home. We hope that the refund we have issued shows our intention to make things right for you. We hope we can have another chance to host you for a truly amazing vacation experience. Thank you.
