Note fondée sur 439 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you so much for taking the time to share your positive experience at Quality Inn in Dillon! We’re thrilled to hear that you enjoyed your stay and found our accommodations and service to your satisfaction.Your kind words mean a lot to our team, and they motivate us to continue providing exceptional hospitality. We truly appreciate your feedback and hope to welcome you back soon!Warm regards,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Stayed here several times & it never fails to impress us. Awesome people & very accommodating.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you so much for taking the time to share your positive experience at Quality Inn in Dillon! We’re thrilled to hear that you enjoyed your stay and found our accommodations and service to your satisfaction.Your kind words mean a lot to our team, and they motivate us to continue providing exceptional hospitality. We truly appreciate your feedback and hope to welcome you back soon!Warm regards,
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Very clean and comfortable
Commentaires de Gestion de l’hôtel
30 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you so much for your positive feedback! We’re delighted to hear that you found your stay clean and comfortable. Our team works hard to ensure a pleasant experience for all our guests, and your kind words mean a lot to us.We hope to welcome you back soon!Best regards,
par un voyageur
Publié le 16 sept. 2024 sur Expedia
A nice place a comfy bed.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par R Lester, Gestion de l’hôtel
That sounds lovely! A comfy bed can make all the difference in creating a cozy space.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Clean place. Friendly staff. Comfortable bed. Easy parking. Not terrible right? However, the place is stark and somewhat depressing. Rooms are spartan. Vinyl flooring. Lighting is harsh. The rate for an overnight stay is borderline criminal. The place is worth $89 or $99 bucks. It’s a Quality Inn in Dillon, MT. The rate is pushing close to $200 with taxes and fees.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I'm glad to hear you found the place clean, with friendly staff, a comfortable bed, and easy parking. However, I’m sorry to hear that the overall atmosphere and room decor did not meet your expectations.It’s also important to note that pricing can vary based on factors like demand and location. While I appreciate your feedback on the rate, we aim to provide value and comfort for our guests. Your comments will be shared with our management team to help improve our offerings.If you have any further concerns or if there’s anything we can do to make your next stay more enjoyable, please don’t hesitate to let us know.Safe travels,
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you so much for your feedback! I’m thrilled to hear that you enjoyed your stay. We appreciate your comments and we are always looking for ways to improve our guests' experience. If there’s anything else we can do to make your next stay more comfortable, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
We loved our stay, but I have to admit the bed was so high I had trouble getting into it On the bright side, it was a very comfortable bed once I did get into it. :0)
Commentaires de Gestion de l’hôtel
14 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you so much for your feedback! I’m thrilled to hear that you enjoyed your stay and found the bed comfortable. I apologize for the inconvenience you experienced with the bed height. We appreciate your comments and will definitely consider them as we look for ways to improve our guests' experience. If there’s anything else we can do to make your next stay more comfortable, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
We enjoyed the big room. The staff was accomating and friendly.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par R Lester, Gestion de l’hôtel
Thank you for your kind words! We’re delighted to hear that you enjoyed the spacious room and found our staff accommodating and friendly. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to having the pleasure of welcoming you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Breakfast was lacking
Commentaires de Gestion de l’hôtel
10 sept. 2024 par R Lester, Gestion de l’hôtel
Dear Ms. Isabel"Thank you so much for your kind words about your stay! We're delighted to hear you enjoyed it. I’m sorry to hear that the breakfast didn’t meet your expectations. Your feedback is valuable, and we’ll work on improving our breakfast offerings. We hope to have the opportunity to serve you again and provide an even better experience next time!"
par un voyageur
Publié le 10 sept. 2024 sur Expedia
My car broke down and couldn't make it to my reservation. I explained this when I called & guess what, yes, they did charge me the whole amount! We were returning home from taking care of my mother in law's estate. Talk about insult to injury. Will never stay at this brand of hotels, they suck big time! Beware.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par R Lester, Gestion de l’hôtel
Dear Mr. GaryI’m sorry to hear about the trouble you encountered and the frustration it caused. I understand how difficult it must have been dealing with the car breakdown and the situation surrounding your reservation.I want to clarify that our hotel’s policy is to charge for no-shows and cancellations within a specified period, as stated in the reservation terms. This policy helps us manage bookings and ensure availability for all guests. Unfortunately, we’re unable to make exceptions in these cases.I genuinely apologize for any inconvenience this policy may have caused during such a challenging time. We appreciate your feedback and will take it into consideration as we continuously strive to improve our services. If you have any other concerns or need further assistance, please feel free to reach out.Rebecca LesterGeneral ManagerQuality InnDillon, MT. 59725
