Ratings based on 912 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from WINTERVILLE
Posted Jun. 4, 2024
We love the suites with the balcony on the river. The staff is personable, especially the breakfast staff. We love to fish, so the access to the river is a nice added bonus.
Comment from Hotel Management
Jun. 6, 2024 by Sophia CSR, Hotel Management
Dear Guest,It is a delight to know that you had a fun experience on your trip and that our ideally located property made it easily accessible for you. Our team appreciate your valuable review and hopes to be another memorable part of your journey again.
by A traveller
Posted Mar. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Sophia CSR, Hotel Management
Hi Jim,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A traveller
Pros and Cons
Posted Mar. 25, 2024 on HotelsPros: The view from the back patio is lovely, the breakfast attendant was very nice, there are some great dining options and local attractions within easy driving distance.
Cons: The bathroom sink did not drain properly, the shower stopped running multiple times in the middle of my shower, you can clearly hear the room next door and I mean CLEARLY.
Overall this hotel has nice staff but obviously needs some work.
Comment from Hotel Management
Mar. 26, 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us! Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
by A traveller
Exceptional Property!
Posted Mar. 25, 2024 on HotelsThis was our second stay at this property. As the first time, we found it to be exceptional! The professional and friendly staff, the clean and comfortable rooms, a peaceful and serene river view and a fantastic breakfast bar, to include both hot and cold selections. It's hidden away and is easily accessible to highways and a smaller town for restaurants and eateries. Highly recommended.
Comment from Hotel Management
Mar. 26, 2024 by Sophia CSR, Hotel Management
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.
by A traveller
Love this place
Posted Mar. 24, 2024 on HotelsThis is our go to place. Beautiful scenery, nice hotel,always friendly staff. Been here many times and I have never had an issue
Comment from Hotel Management
Mar. 26, 2024 by Sophia CSR, Hotel Management
Dear Guest,It is delightful to know that you had a fun experience on your trip and that our ideally located property made it easily accessible for you. Our team appreciate your valuable review and hopes to be another memorable part of your journey again.
by A traveller
Love staying here
Posted Mar. 24, 2024 on HotelsAlways love staying here. Great coffee and breakfast. Clean and quiet hotel.
Comment from Hotel Management
Mar. 26, 2024 by Sophia CSR, Hotel Management
Dear Guest,We are delighted to hear that you found our establishment to be very quiet and clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.
by A traveller from Raleigh
Posted Mar. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 26, 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A traveller
Posted Mar. 22, 2024 on Expedia
We had a wonderful stay. we got into town early, but were able to check in anyway. Our room was on the Riverside and the view was gorgeous. I was able to sit on the balcony and relax the evening away. The downstairs coffee bar was a wonderful addition to our stay.
Comment from Hotel Management
Mar. 23, 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A traveller
Beautiful Serene Stay
Posted Mar. 21, 2024 on HotelsThe stay was beautiful. We enjoyed our time and will definitely be back. Staff were friendly.
Comment from Hotel Management
Mar. 23, 2024 by Sophia CSR, Hotel Management
Hi William,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
by A traveller
Posted Mar. 20, 2024 on Hotels
Been staying at this same hotel for several years. I was always very happy . This trip they had alot of renovations going on. Got a room on the second floor that had alot of renovations been done. Strong odors of paint or
Glue in hallways. I think all hotels should have to have a notice for the listing that renovations are on going n some dust will be expected. The girl taking care of the breakfast was great. Clean and organized.
Also noticed at breakfast the chairs are long over due for new ones. Staff is always great but a little disappointed this last stay.
I will be back since it is located exactly mext to where im building my vacation home.
Comment from Hotel Management
Mar. 21, 2024 by Sophia CSR, Hotel Management
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
