Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Georges de lyon
Bon hôtel, à recommander
Publié le 10 août 2015 sur HotelsHôtel moderne, agréable, situé à proximité de la gare de chemin de fer. Chambre confortable. Le quartier n'est pas résidentiel, mais il ne pose aucun problème. Hôtel tout à fait recommandable.
par un voyageur
Bello ma...
Publié le 3 juin 2022 sur HotelsL'hotel è molto curato e pulito nelle zone comuni, la lounge è elegante e confortevole, la cucina e poco varia ma di buona qualità. Quello che mi ha deluso profondamente, ahimé, è la pulizia della camera. Nei 4 giorni di pernottamento, la pulizia si riduceva al semplice cambio asciugamani e cestini dell'immondizia. Il letto veniva soltanto coperto e le lenzuola restavano puntualmente sgualcite, eventuali stoviglie utilizzate non venivano portate via, finendo per accumularsi giorno dopo giorno. Inoltre, l'aria condizionata era praticamente inesistente e il frigorifero poco più che tiepido.
Un peccato, se si considera che eravamo tornati con piacere in questo hotel.
Commentaires de Gestion de l’hôtel
21 juin 2022 par Darina Petrenko, Gestion de l’hôtel
Dear guest! We are very grateful for your feedback and constructive comments! Your words are very important to us, because thanks to them we will be able to improve the service and operation of our hotel. We are very pleased that you noted the advantages of our hotel and we sincerely regret that we caused you the inconvenience associated with your room during your stay in our hotel. We take all measures to ensure that your comments are taken into account and corrected! We hope to see you again at Hotel Abri, to leave you with only positive emotions! Sincerely, Head of SPiR, Darina Petrenko.
par un voyageur
Publié le 13 nov. 2021 sur Hotels
Clogged drains in the shower, leaky tap. Tiny little sachet of liquid soap and shampoo in the bathroom. Broken handle on the window. TV remote control hardly works. Breakfast is ok.
Commentaires de Gestion de l’hôtel
15 nov. 2021 par Darina Petrenko., Gestion de l’hôtel
Thank you for taking the time to share your hotel feedback with us. We are very pleased that you have chosen our hotel. We are sorry for the inconvenience caused and we apologize. Your comment was immediately worked through and passed on to the head of the room fund. We promise to do our best for your comfort on your next visits. We hope to see you again at Premier Hotel Abri to leave you only positive emotions!
par un voyageur
Publié le 11 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2021 par Darina Petrenko., Gestion de l’hôtel
Шановна Nelli! Дякуємо Вам за оцінку нашого готелю!
Чекаємо Вас знову в Premier Hotel Abri!
З повагою, начальник СПР Дарина Петренко
par un voyageur
Check booking with hotel before visiting!
Publié le 15 sept. 2021 sur HotelsCould not find hotels.com reservation. Difficult to find Hotels.com phone number for support. Online chat slow to answer. Hotel eventually got call from hotels.com but wanted email co formation. Hotel reception terminated phone call! Eventually found the original booking email. 45 minutes wasted.
Shower in room had rain flow and handheld shower. Rain flow head leaked out of side - was broken. As hand held shower did not work either, I had to shower with on hand holding broken parts together.
Staff in bar were friendly and helpful. Snack food we had was good. Internet worked well.
Commentaires de Gestion de l’hôtel
16 sept. 2021 par Darina Petrenko., Gestion de l’hôtel
Dear ! Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience caused to you during your stay at our hotel and we apologize. We would like to inform you that bookings from the site come with a long delay. Regarding your remarks about the shower in the room, we apologize, the information was transferred to the head of the technical service. We apologize for the current situation. We hope to see you again at Premier Hotel Abri to improve your hotel experience and make your stay comfortable! Respectfully yours, Head of the SPiR, Darina Petrenko.
par un voyageur
Publié le 8 sept. 2021 sur Expedia
Staff needs to be trained better - ignorance and mot professionalism. - very disappointed and will be looking for other options next time in Dnipro
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Darina Petrenko., Gestion de l’hôtel
Dear ! Thank you for taking the time to share your feedback with us and rate our hotel. We sincerely regret any inconvenience caused to you during your stay at our hotel and we apologize. All your comments about the staff to the hotel manager. Work will be carried out with the staff to eliminate errors in the future and improve the quality of service. We hope to see you again at Premier Hotel Abri to leave you with extremely positive emotions and make your stay even more comfortable! Respectfully yours, Head of the SPiR, Darina Petrenko
par un voyageur
Publié le 7 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2021 par Darina Petrenko., Gestion de l’hôtel
Уважаемый Гость! Благодарим Вас за обратную связь. Возможно, Вы бы могли более детально рассказать, что именно повлияло на Вашу оценку, чтобы мы имели возможность учесть Ваши замечания и улучшить нашу работу. Надеемся, что в следующий раз мы сможем оставить у Вас только положительные эмоции. Будем рады видеть Вас в Premier Hotel Abri! С уважением, начальник СПиР, Дарина Петренко.
par un voyageur
Second time
Publié le 10 août 2021 sur HotelsThis place is very comfortable very clean it’s quiet it’s just nice all the way around. If I come to Ukraine again I will definitely be here again as I was two years ago. They accommodated me two years ago that’s why I’m back here now.
Commentaires de Gestion de l’hôtel
11 août 2021 par Darina Petrenko., Gestion de l’hôtel
Dear ! Thank you for taking the time to leave us such a pleasant review and appreciate our hotel! We are sincerely glad that you have chosen Premier Hotel Abri and are completely satisfied with your stay. We are very pleased that you noted the comfort in the room. We will be happy to wait for new meetings with you in our hotel to leave you even more positive emotions! Respectfully yours, Head of the SPiR, Darina Petrenko.
par un voyageur
Publié le 15 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2021 par Darina Petrenko., Gestion de l’hôtel
Thank you for your feedback. Perhaps you could tell us in more detail what exactly influenced your assessment, so that we could take into account your comments and improve our work. We hope that next time we will be able to leave you with only positive emotions. We look forward to seeing you at the Premier Hotel Abri! Sincerely, Darina Petrenko, Head of SPiR.
par un voyageur
Konforlu
Publié le 12 juill. 2021 sur HotelsGüzel konforlu bir otel kahvaltıda iyi.
Commentaires de Gestion de l’hôtel
13 juill. 2021 par Darina Petrenko., Gestion de l’hôtel
Saygın! Bize böyle güzel bir yorum bırakmak için zaman ayırdığınız ve otelimizi takdir ettiğiniz için teşekkür ederiz! Premier Hotel Abri'yi seçmiş olmanızdan ve konaklamanızdan tamamen memnun kalmanızdan içtenlikle memnunuz. Kahvaltıyı ve odayı kutladığınız için çok mutluyuz. Sizde daha da olumlu duygular bırakmak için otelimizde yeni buluşmaları beklemekten mutluluk duyacağız! Saygılarımla, SPiR Başkanı Darina Petrenko.
