Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Bed was ok, and the young man that checked me in was very sweet and helpful to the extent of what he could do. He gets 4 stars.
However, everything else was pretty gross. There was No hot water in the shower, only in the sink so at least I had that.
There was dried Blood on the curtains, the hall way smelled awful of cigarets. There was mold in the bathroom. MDF floors so you could hear EVERY STEP in all the surrounding rooms. The cooler worked.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We're glad to hear that the young man who checked you in was sweet and helpful. We appreciate the 4-star rating for his service.
However, we apologize for the inconvenience you faced during your stay. We are committed to providing a comfortable and pleasant experience to our guests, and we apologize for falling short in this instance. We have noted your concerns regarding the hot water, cleanliness, and noise issues, and rest assured, we will address them with our team to ensure that such incidents do not recur in the future.
If there's anything else we can assist you with or if you would like to discuss your experience in further detail, please feel free to reach out to us at guestsupport.na@oyorooms.com. We are here to assist you in any way we can.
Thank you for bringing this to our attention.
Team OYO
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a comfortable and pleasant stay for all our guests. We appreciate your patience and understanding. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Im und um das Hotel in der Nacht sehr laut.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Lisa, Gestion de l’hôtel
Wir entschuldigen uns für die Unannehmlichkeiten, Reinhard! Wir werden uns dieses Problem auf jeden Fall ansehen und unser Bestes tun, um Ihr Erlebnis zu verbessern. Viele Grüße, Lisa
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It was comfortable
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Jennifer! Thank you so very much for your kindness. We are absolutely thrilled that you enjoyed your visit with us and we hope to see you again, soon. Regards, Lisa
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your kind feedback! We are glad to hear that your experience at OYO Rooms was good. Our team works tirelessly to provide the best possible service to our guests. If you have any further queries or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Our team is committed to providing a pleasant and comfortable experience for all our guests.
We would appreciate it if you could provide us with more details regarding your concerns. This will help us in addressing them promptly and ensuring a better experience for future guests.
If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you.
Warm regards,
Team OYO
par un voyageur
Ok für eine Nacht
Publié le 29 sept. 2024 sur HotelsEinfaches Motel in Dodge City. Man kann zu Fuß zum Boot Hill. Auf dem Weg dahin liegt ein IHOP; Motel hat kein Frühstück.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for choosing OYO Rooms for your recent stay in Dodge City. We appreciate your feedback. We understand that our motel may be suitable for a short stay, and we are glad that you found it convenient for visiting Boot Hill. We apologize for any inconvenience caused by the lack of breakfast at our property. If you have any further concerns or require assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your review. We apologize for any inconvenience caused during your stay. Your feedback is important to us as it helps us improve our services. Please be assured that we have noted your concerns and will address them promptly.
If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur de Lawton
Publié le 22 sept. 2024 sur Expedia
Way to old! It needs to be closed down! The price is way to much! The bedding the curtains the lamp shades and walls the doors the bathroom sink the tub the floor the hot water the smell are all in need of replacement! Lots of permanent tenants and loud at that. Would not recommend this place to anyone even if it was 10 bucks a night.
