Note fondée sur 191 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Sejour magique!
Publié le 29 févr. 2024 sur HotelsMon sejour a été fabuleux même magique. Un vrai tresor cette petite île. C'était calme apaisant avec une vue imprenable sur la ligne de grattes ciel de Doha.Toute l'équipe a été aux petit soins ! Une mention speciale pour Ronald qui nous a suivi pendant tout le sejour, a toujours chercher a nous satisfaire et repondre a tous nos besoins et demande a la minute même c'était exceptionnel!
Merci encore
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Renda,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Fabien de,We are delighted to hear that you had a great time at Banana Island Resort by Anantara Doha. Your feedback is truly appreciated, and we can't wait to have you back for another wonderful stay.Kind regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 30 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Arnaud,We appreciate your positive feedback about your recent stay at Banana Island Resort by Anantara Doha. Your kind words mean a lot to us and we look forward to welcoming you back soon.Best regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 4 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Your recent stay in Banana Island Resort Doha , Gestion de l’hôtel
Greetings from Banana Island Resort Doha by Anantara!
Let me take this opportunity to thank you for choosing to stay with us and for giving us the privilege of hosting you during your recent stay in Doha.
I am glad to know that you have enjoyed your stay and we appreciate your great feedback about our resort. We do take pride in catering to our guests’ needs the best possible way we can. Our product and services are perfectly designed and offered to our guests to create unforgettable memory on their every visit.
I personally shared your comments with our team, and were very happy to hear your feedback. Your comment will have a huge impact on the motivation of the team in striving further to deliver service beyond our guests’ expectation.
I would be more than happy to assist you in any way, should you have plans of visiting the resort again in the near future. Kindly let me know the itinerary of your stay in advance so we can ensure every detail is well taken care of.
Thank you once again for your comments and feedback and look forward to welcoming you back soon.
Sincerely,
Abed Al Kareem Al Rayyan | Front Office Manager
par un voyageur
Deception
Publié le 23 août 2018 sur HotelsC est jamais pas mal d essayer ..mais l etablissement beneficie dune publicite a la limite de la propagande sans disposer des elements necessaire et suffisant pour etre un veritable resort..plage et piscine d un trois etoiles maximum..on comprend l interdiction de l alcool mais pas l absence du moindre moyen de divertissement la nuit..garder la chambre etait mieux...ceci dit le personnel etait pro et acceuillant
Commentaires de Gestion de l’hôtel
17 oct. 2018 par Thomas Fehlbier, Gestion de l’hôtel
Dear Guest, Thank you for your review and for taking the time to provide your feedback on your stay at Banana Island Resort Doha by Anantara. We hope that you will give us the opportunity to welcome you back to Banana Island Resort in the near future. Sincerely, Thomas Fehlbier | Area General Manager Banana Island Resort Doha by Anantara
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Mohammed Tahir,We would like to thank you for choosing Banana Island Hotel and Resort Doha by Anantara, and we look forward to seeing you again.Best regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
It was a great place to Stay, the service was second to none. The rooms were cleaned twice a day. Staff were amazing. The children loved the Kids club, which had soft play, cinema, Pool table, and many activities for all.
The Spa was one of the best i have used, Oud Siganature Massage was wow!
The restaurants on the island were ok 4-5/10. I did however, enjoy Al Nahham and Q lounge food. The downside is, if you have half or full board, you still have to pay for certain items on the menu with a discounted price and those items were the good items in my opinion.
The swimming pool isn't big and nor is the kids pool area. The kids pool area is very small, 10-15 kids and it will be full.
Overall i enjoyed the stay, the staff were amazing on the island from Yuni, Sachin the buggy drivers were all very freindly and caring.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Anonymous,Thank you for sharing your feedback on your recent stay at Banana Island Resort Doha by Anantara. We are delighted to hear that you enjoyed your stay with us, and the exceptional service provided by our team. Your positive comments are truly appreciated.We have also noted your feedback. We apologize for any inconvenience this may have caused and assure you that we are taking steps to address this matter promptly. Your insights are invaluable to us as we strive to enhance the guest experience.We look forward to welcoming you back and providing you with an even more enjoyable stay in the future.Warm regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
Exceeded my expectations, the staff make the experience truly special. They were what made this trip so enjoyable and all members couldn’t do enough for you.
The food at the property was very good, we tried a few things but not the Italian restaurant and everything we had we enjoyed. Resorts can be very hit and miss when it comes to food but this was good for a resort.
Once the new adventure park is opened, the kids will enjoy this once even more.
Special mention to Kay at the Indian restaurant, she took her time to explain things through and dealt with dietary requirements in her stride!
Will definitely be looking to come back here.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Mohammed,Thank you for sharing your positive experience at Banana Island Resort Doha by Anantara. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Se si alloggia nell'hotel invece che bungalow si è di serie B e si viene trattati come tale.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Paola,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort Doha by Anantara. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback is deeply concerning to us. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Ali Alassoud, Gestion de l’hôtel
Dear Abdulla,We would like to thank you for choosing Banana Island Hotel and Resort Doha by Anantara, and we look forward to seeing you again.Best regards,Ali AlassoudFront Office Manager
