Ratings based on 43 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 19, 2024 on Expedia
Custermer service horrible
Comment from Hotel Management
May 20, 2024 by Sean Spinks, Hotel Management
Dear Alaiz,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We regret not having the opportunity of speaking to you directly while you were still at the property, so i could have apologised to you personally and rectified the challenges you had encountered.Therefore, your valued rating score and comment have been shared with all respective department leaders and addressed with the utmost importance which our team leaders are working on to follow up of all points. We would very much appreciate you staying with us in the future so that we can restore your confidence in us and assure you our best care and attention.Yours sincerely, Sean Spinks General Manager
by A traveller
Great from start to finish
Posted May 2, 2024 on HotelsAll the staff very helpful best hotel breakfast I have ever had thank you to the lady that checked me in and a thanks to Deney the restaurant manger first class and thank you again
Comment from Hotel Management
May 4, 2024 by Sean, Hotel Management
Dear John,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure Mr. Deney & his team are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Sean Spinks, Hotel Management
Dear Sir or Madam,Thank you for your dedicated time to review and rating your recent experience at Centara through Hotels.com Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit and we are looking forward to welcoming you soon for more memorable experiences in the future.Yours sincerely,Sean SpinksGeneral Manager
by A traveller
Posted Feb. 24, 2024 on Expedia
Excellent hotel with great reception staff. Will recommend.
Comment from Hotel Management
Feb. 24, 2024 by Sean Spinks, Hotel Management
Dear Foysal,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Group Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Sean Spinks, Hotel Management
Dear Mohammed,Thank you for your dedicated time to review and rating your recent experience at Centara through Expedia Group Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit and we are looking forward to welcoming you soon for more memorable experiences in the future.Yours sincerely,Sean SpinksGeneral Manager
by A traveller
Posted Feb. 10, 2024 on Expedia
A very good place to stay in Doha
Comment from Hotel Management
Feb. 15, 2024 by Sean, Hotel Management
Dear FATEMA,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
by A traveller from Tashkent
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by Sean Spinks, Hotel Management
Dear Jakhongir,Thank you for your dedicated time to review and rating your recent experience at Centara through Expedia Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit.Yours sincerely,Sean SpinksGeneral Manager
by A traveller
Posted Dec. 2, 2023 on Hotels
Loved everything about this lovely hotel and our stay in Doha last week. The staff was always smiling and helpful, special thanks to Ruda at reception for always greeting us with a beautiful smile and going out of her way for us. Will definitely come again !
Comment from Hotel Management
Dec. 5, 2023 by Sean Spinks, Hotel Management
Dear Rukhsana,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. Thank you for your kind words and appreciation for our associate Ms. Ruda/ Front desk agent who made such a positive impression on you. We will ensure that she gets recognised for her outstanding service.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
by A traveller
Posted Nov. 23, 2023 on Expedia
We really enjoyed our stay at Centara hotel.
The hotel itself is in the West Bay area and within a short walking distance of a nearby beach.
The hotel itself was lovely, and the rooms were very clean and had all the facilities you would expect.
The restaurant options at the hotel are also well worth checking out.
The staff are all friendly and welcoming and we got on especially well with Anees who is a credit and real asset for the hotel
Will definitely come back again next time we come to Doha
Comment from Hotel Management
Nov. 26, 2023 by Sean, Hotel Management
Dear Bellal,Thank you for dedicating your time to review your recent experience at Centara.It is wonderful to know that you have enjoyed your stay with us.Your positive comments are aprreciated, especially the ones related to our colleague Anees. We will gladly share your feedback to the team to recognise them for the great service they have rendered.Once again, thank you and it is a great pleasure to host you on your recent visit. We are looking forward to welcoming you back for more memorable experience.Sincerely yours,Sean SpinksGeneral Manager
by A traveller
Fahad
Posted Aug. 13, 2023 on HotelsThe place is perfect for the family, the staff are professional, the swimming pool, the gym and the Jacuzzi is clean and big, the playing room for the kids is nice, the restaurants provide wide range of food, the thia restaurant is my favorite and anas was very professional
Comment from Hotel Management
Aug. 13, 2023 by Sean, Hotel Management
Dear Fahad,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
