Note fondée sur 119 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de montreal
Publié le 3 janv. 2024 sur Expedia
par un voyageur
Publié le 9 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2023 par Mohamed Mahdy, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 4 nov. 2019 sur Expedia
Appartement immense avec tous les équipements nécessaires et même plus : cuisine équipée, tv dans le salon et la chambre
Hôtel parfaitement situé avec un personnel dévoué et compétent disposant de tous les accessoires dignes d'un très grand standing : piscine, sauna, salle de sport ...
Commentaires de Gestion de l’hôtel
6 nov. 2019 par Mustapha Henini,General Manager, Gestion de l’hôtel
Dear Mr/Ms/
Greetings from Fraser Suites Doha!
Thank you for trusting our hotel to be your gracious host during the time of your residence in Qatar.
We are grateful for your kind appreciation of our apartments as we are trying to make your stay comfortable in all aspects possible and to create for you the atmosphere of home away from home.
It is delighting to know that our Team made your stay memorable.
Your excellent comments are the highest reward that we can gain by extending a genuine Fraser Hospitality to our esteemed guests.
Looking forward to meeting you again in our hotel, hoping in near future.
Best regards,
par laura
Bon séjour dans l'ensemble.
Publié le 22 nov. 2017 sur HotelsJ'ai passé un bon séjour dans l'ensemble. Mise à part les horribles bruits des travaux du matin jusqu'en milieu d'après-midi. Pendant 1 semaine j'ai du supporter le bruit sans que personne ne prenne la peine de me prévenir et bien évidemment sans aucune excuse pour la gêne occasionnée... le reste était très bien.
Commentaires de Gestion de l’hôtel
29 nov. 2017
Dear Ms. Laura,
Thank you for taking time to leave your feedback regarding the recent stay at Fraser Suites Doha. We are happy to know that you enjoyed being our guest. It was heartbreaking to read your comments about the comfort at our hotel. Shortfalls like these are definitely not up to our standards. Please accept our sincere apologies for inconveniences that you faced during the time of residence at our property. Our Team is aiming to deliver memorable experiences to our guests and our staff is always at your disposal if any assistance required. Hoping you will give us another chance to welcome you back and to extend for you a Genuine Fraser Hospitality.
Best regards,
Kharchenko Anna
Guest Relations Officer
par un voyageur
Publié le 23 août 2024 sur Hotels
15 night stay as moving to Doha with work, had a lovely Studio with wifi, washing machine, fridge freezer and cooker. Fantastic gym with amazing views and swimming pool. The staff were very attentative and friendly.
Great location for walking the Corniche and near the two stunning museums, would stay here again.
Commentaires de Gestion de l’hôtel
24 août 2024 par Onur Akgul, Gestion de l’hôtel
Dear James,Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an enjoyable stay with us.Our team strives to provide the best possible experience for our guests, and it is wonderful to know that we succeeded during your visit. Your appreciation motivates us to maintain our high standards and continue improving our services.We look forward to welcoming you back to Fraser Suites Doha in the future. If there is anything we can do to make your next stay even more memorable, please let us know.Thank you once again for your constructive comments.Warm regards,Onur AkgulGeneral Manager
par un voyageur de Palm Beach Gardens
Publié le 14 juin 2024 sur Expedia
Very nice hotel with great staff, walkable to everything. (When it's not in the dead heat of summer!) Our executive room was spacious with microwave, fridge, shower & separate tub. The hotel staff was very kind & gave us excellent service. We were upgraded to a floor that had an lounge with great views. The restaurant staff was very gracious- my daughter was sensitive to the hookah smoke at dinner, so they served us in a private area of the breakfast room. Side note- you need to have local currency for tips, local restaurants & most taxis. Only Blue Taxi accepts card payments.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Onur Akgul, Gestion de l’hôtel
Dear Jo-Jo,Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an enjoyable stay with us.Our team strives to provide the best possible experience for our guests, and it is wonderful to know that we succeeded during your visit. Your appreciation motivates us to maintain our high standards and continue improving our services.We look forward to welcoming you back to Fraser Suites Doha in the future. If there is anything we can do to make your next stay even more memorable, please let us know.Thank you once again for your constructive comments.Warm regards,Onur AkgulGeneral Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
customer service not good
Commentaires de Gestion de l’hôtel
1 mai 2024 par Onur Akgul General Manager, Gestion de l’hôtel
Dear Suhaila, Thank you for taking the time to share your feedback with us. We're disappointed to hear that you felt our customer service did not meet your expectations. Providing exceptional service is our top priority, and we sincerely apologize for any inconvenience you experienced.Once again, we apologize for any shortcomings in our service and thank you for bringing them to our attention. Yours Sincerely,
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Onur Akgul ,General Manager, Gestion de l’hôtel
Dear Nassir , Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please reach out to us if there is anything we can help you with. Yours Sincerely,
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Onur Akgul ,General Manager, Gestion de l’hôtel
Dear Kyree,Thank you for your wonderful feedback. It was certainly our pleasure to take care of you whilst staying with us and eager to welcome you back at soonest!Yours Sincerely,
par un voyageur
Doha
Publié le 10 févr. 2024 sur HotelsI stayed at the property just for 1 night.
Reception staff helped me to check-in earlier than the usual time.
Although i booked a executive room, but i have been given a one bedroom apartment. It was a night only trip so i didn’t mind.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Onur Akgul ,General Manager, Gestion de l’hôtel
Dear Ali,hank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please reach out to us if there is anything we can help you with. Yours Sincerely,
