Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,9 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you very much for your feedback!We look forward to welcoming you again soon!
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Hotel Management, Gestion de l’hôtel
Thank you very much for your valuable feedback.We look forward to welcoming you again.
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Très bien 👍
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Hotel Management, Gestion de l’hôtel
Dear Guest,Thank you very much for your review!We look forward to welcoming you again soon!Warm regards,
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr. Anju,Thank you so much for your feedback. We look forward to welcoming you again soon!Best regards,
par un voyageur
Publié le 8 juin 2024 sur Expedia
Excellent hotel , really enjoyed my short stay. Staff was friendly and reception looks really good
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Ms. Mariam,We are beyond grateful to receive such positive comment and happy to hear that you enjoyed your stay at Steigenberger Residence Doha! To us, comfort and service are just the beginning, and we're thankful that this was evident during your time with us. We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 3 juin 2024 sur Expedia
Terrible customer service from this hotel, still awaiting a reply from the manager after 1 week of leaving this hotel, expected better from them after they closed the pool for a week from 19-26 may which is more than a few days in their words. They ruined our holiday the kids were upset and fed up and just wanted to go home, we paid for a hotel with swimming pool but didn't get what we paid for, and I have had no response from the hotel directly in form of compensation for the distress caused.
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr. Kashif, Thank you for reaching out to us about your concerns during your recent visit. We value your views and opinions, so please allow us to address the following concerns: We had to close the swimming pool for a few days due to urgent maintenance, and we informed all of our visitors. During this period, we have offered you a free complimentary beach access vouchers as an alternative, but you declined it. We have tried several times to reach out to you while you were staying with us, but you were unfortunately unreachable. When you intended to extend your stay with us for one more night, we have upgraded your booking to Premium two bedroom and offered you complimentary breakfast for all the family as a gesture of goodwill. We hope this clarifies everything. Once again, thank you for your valuable thoughts about our hotel and we are definitely anticipating your next visit to our esteemed property.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Swimming pool for the children and adults was closed for 5 days of our 7 day holiday which is appalling. This is not acceptable as this ruined our holiday as well as causing us extreme stress with our children who were not happy about not being able to use the facilities
Commentaires de Gestion de l’hôtel
29 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr. Kashif,Thank you very much for reaching out to us regarding your concerns during your recent visit:Your feedback and opinion matter so much to us, therefore, please allow us to shed light on your concerns mentioned above:It was essential to close the swimming pool for few days for urgent maintenance and we did informed all of our guests of the same. During this period, we have offered you a free access to West Bay Beach as an alternative. Please accept our sincere apologies for any inconvenience this may have caused you while you were staying with us and we really appreciate your understanding.We hope to have the pleasure of welcoming you back again in the future!Kind regards,
par un voyageur
Duitse hospitality in het Midden-Oosten
Publié le 24 mai 2024 sur HotelsDit is een top accomodatie op een centrale locatie qua metro en bezienswaardigheden.
Ben zelf in de residence verbleven. Kan zich meten met een echt appartement, heel ruim met alle benodigdheden. Had er zo willen intrekken.
Het is een gebouw met het hotel. Zwembad is uniek en bevindt zuch op het dak. Helaas moest daar halverwege ons verblijf onderhoud worden gepleegd. Daar hebben compensatie voor ontvangen voor bezoek aan een strand met korting.
Schoon hotel met top service wat veel heeft te bieden voor elke type reiziger met passie voor Qatar.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Hotel Management, Gestion de l’hôtel
Beste gast,Bedankt dat u de tijd heeft genomen om deze recensie te plaatsen. We zijn zo blij om te horen dat je van je tijd hebt genoten in het Steigenberger Hotel Doha. Ons doel is altijd om uw verwachtingen te overtreffen! Als er iets is wat we kunnen u bij uw volgende bezoek kunt helpen, aarzel dan niet om ons dit te laten weten. We hopen je snel te zien!Best regards,
par un voyageur
Great hotel and great location!
Publié le 14 mai 2024 sur HotelsThe location was great as there was a little mall next door that had a supermarket, exchange shop. Pharmacy and good places. Supermarket was open till 2am. It was great 10- 25 min from all tourist attractions and malls. It was 20-30 min from all the fancy restaurants.
Hotel itself was beautiful. Spa was great and pool was smaller than bigger hotels but still a great size. 35qr to use the facilities which was great!
Staff were super helpful, especially Murad who took our group photos every night. He knew when he saw us and would be ready.
It had a lovely reaturant and shisha place in the hotel. Great place for people who want to takes pictures.
And for the ladies! We stayed in a 3 bedrook apartment that had floor to ceiling mirrors in each room! Winning!
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest,We are beyond grateful to receive such positive comment and happy to hear that you enjoyed your visit! To us, comfort and service are just the beginning, and we're thankful that this was evident during your time with us. We look forward to welcoming you back soon!Best regards,
par un voyageur
Perfect Family Residence
Publié le 11 mai 2024 sur HotelsWe stayed in the 3 Bed Residence and it was phenomenal value for the space/comfort & amenities surrounding. Staff were friendly and helpful throughout our short stay. Perfect for families.
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr. Shoaib,Thank you for sharing this review of your recent experience. We are committed to providing genuine service that set us apart, and we are proud to have made such a positive impression on you. Looking forward to your next visit.Best regards,
