Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2024 sur Expedia
thank u so much
Commentaires de Gestion de l’hôtel
11 mai 2024 par Avenue Hotel, Gestion de l’hôtel
Dear GuestWe would like to thank you for the time you have taken to share your experience about your stay with us at The Avenue Hotel. Regards
par un voyageur
Un 4.5 étoiles. Manque le petit plus.
Publié le 29 janv. 2024 sur HotelsL'équipe hôtelière est géniale cependant il y a des points à corriger pour avoir un réel statut de 5 étoiles.
Il n'est pas normal que l'on répète 3 jours d'affilés avant une action. Nous avons réclamés car la poignet de la porte de la salle de bain était défectueuse et ne s'ouvrait plus de l'intérieur. De plus nous avons répétés à plusieurs reprises que l'on était 2 et qu'il nous fallait plus de serviettes. Le ménage à également était oubliez un jour. Enfin, pour ameliorer l'expérience il faudrait diversifier le petit déjeuner. Alterner les plats, les jus, les viennoiseries, les fruits selon les jour de la semaine. Il faudrait également un employé à la piscine qui donne les serviettes et prend d'éventuel commandes.
Ce sont seulement des remarques pour une amélioration futur. Je retournerais sans hésiter dans cet hôtel. Il y a un restaurant 24/24 au dernier étage et l'équipe est super sympathique.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Amani Saadouni Guest Relation Agent, Gestion de l’hôtel
Complain:Dear GuestThank you for taking the time to share your feedback. Please accept my sincerest apologies for all the concerns you have experienced. We are taking immediate actions to address your concerns. Our goal is to always to provide the highest levels of service possible. We appreciate your valuable feedback, as it is through guest’s constructive comments like yours that we can identify areas of improvement to consistently provide all of our guests with the best.Rest assure, we will restore your confidence with our hotel and look forward to your return visit in the future to experience our improvements.Regards.Amani Saadouni Guest Relation Agent
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Amani Saadouni Guest Relation Agent, Gestion de l’hôtel
Dear Nasser from Switzerland, Warm greetings from The Avenue A Murwab Hotel, At The Avenue A Murwab Hotel, we consider our guests like family! Our commitment to service and guest satisfaction is our main concern. Thank you so much for your 09-star review! We will share this with our team to let them know to keep up the amazing Hospitality work. We are looking forward to welcoming you back to The Avenue a Murwab Hotel in the near future with a great stay experience. SincerelyRegards Amani Saadouni Guest Relation Agent
par un voyageur
Publié le 28 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Haseeb Rasheed, Gestion de l’hôtel
Dear Belgacem,We extend our sincerest appreciation for selecting The Avenue Hotel as your accommodation of choice and for your gracious review. We highly value your feedback, and it is with great pleasure that we learn of your utmost satisfaction during your recent stay with us.Your feedback regarding our facilities, staff, and services serve as a testament to our steadfast commitment to excellence. We take pride in providing you with an exceptional experience that meets and surpasses your expectations, and we are delighted to have achieved this goal during your stay.We eagerly anticipate the opportunity to welcome you back to The Avenue Hotel, where we assure you of our unwavering dedication to delivering unparalleled experiences that leave lasting impressions.Thank you once again for your patronage and your kind words.Warm regards,The Avenue Hotel Management
par un voyageur
Publié le 14 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2022 par The Avenue Hotel, Gestion de l’hôtel
Dear Guest,
We would like to thank you for the time you have taken to share your experience about your stay with us at The Avenue A Murwab Hotel.
Our key mission is for our guests to leave feeling better than when they arrive, so it gives us great pleasure in knowing we met your expectations.
We are elated that our team achieved the same during your stay with their dedicated services. Our team is committed to delivering an exceptional service and is always brainstorming creative ways to exceed the expectations of our valued guests, such as yourself.
We very much look forward to welcoming you back soon.
Regards,
par Sé de France
business trip
Publié le 3 juill. 2017 sur Hotelsgood hotel
Commentaires de Gestion de l’hôtel
9 juill. 2017
Dear Mr Se,
Thank you very much for choosing to stay at The Avenue Hotel and for taking the time to write your feedback. We are so happy to read your good comments about the hotel in general, Once again, thank you and looking forward to welcoming you back in your next stay.
Sincere Regards,
The Avenue Hotel
par un voyageur de Créteil
Publié le 9 sept. 2016 sur Hotels
Très bon hôtel bien situé. Personnel très agréable. Prix très attractif.
Commentaires de Gestion de l’hôtel
20 mai 2018 par Hotel Management, Gestion de l’hôtel
Dear Guest
We would like to thank you for the time you have taken to share your experience about your stay with us at The Avenue A Murwab Hotel. Our key mission is for our guests to leave feeling better than when they arrive so it gives us great pleasure in knowing we met your expectations.
Our team is committed to delivering an exceptional service and is always brainstorming creative ways to exceed the expectations of our valued guests, such as yourself.
We very much look forward to welcoming you back soon.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Welcoming, food clean tide rooms
par un voyageur
Publié le 20 oct. 2024 sur Hotels
par un voyageur
Well well
Publié le 6 sept. 2024 sur HotelsIt’s a nice hotel with very polite staff, they might have a nice breakfast but I didn’t tried that out. They could make a new gym with new things in it . Everything felt outdated unfortunately at the gym. I do think that the metro station is far away, I was taking Uber everywhere because of the heat you couldn’t walk everywhere. Otherwise the hotel is OK but they could renovate and make it better here and there ! Remember if you book this hotel the nearest metro station isn’t close by. It’s sad that they couldn’t offer any free shuttle to the metro station. Didn’t try the pool but it looked good. It’s a OK hotel but it misses something :)..
