Note fondée sur 370 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2024 sur Hotels
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Dogukan Korkmaz - Director of Quality , Gestion de l’hôtel
Dear Amina,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,
par un voyageur
Do not book this hotel
Publié le 1 août 2023 sur HotelsExtremely surprised by the good comments.
I stayed twice in saint regis Doha and had 2 consecutive bad experiences.
The service is simply awful and absolutely not a level that you would expect for such a hotel.
The first time I stayed there, few weeks ago, I checked in and went to the room right away as I had a very important business meeting. Once in the room I figured out that the wifi is not working. I called 4 times someone to fix it but nothing happened. After 30min, I went to the lobby of the hotel to do the meeting surrounded by noise and guests going back and forward. No compensation, nothing to make you feel that this is something wrong that shouldn’t happen when you pay for such an expensive and « luxury » hotel. During the same trip, the room was noisy and I asked to change it. Same result (i.e, no assistance and no room changed even though 90% of the hotel was empty).
Second time I went back to the hotel, I naively thought that the experience will be better but I unfortunately, same things happened. Extreme noise around the room starting from 7:30 AM - impossible to sleep knowing that I checked in at 3 am and the hotel was almost empty. Different noise at 9am and then 10am. I packed my stuff and left the hotel for another one without any compensation nothing.
This is personally the last time in St Regis. Management will certainly answer to this comment saying that they did something for each situation but I can guarantee you that it’s not the case
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Dogukan Korkmaz - Director of Quality , Gestion de l’hôtel
Dear ATAE,Thank you for taking the time to let us know about your experience while staying with us. Your experience of service is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with every leadership in the hotel to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area.Best regards,
par un voyageur
Exceptionnel
Publié le 25 janv. 2019 sur HotelsCette hôtel est une merveille. Accueil et service impeccables. Tout le monde est aux petits soins,
Grandes chambres bien équipées avec une super salle de bains.
Très belle piscine non chauffée.
Petit-déjeuner pharaonique, il ne manque rien . Les produits sont frais et de qualité. Hôtel à recommander
Commentaires de Gestion de l’hôtel
17 févr. 2019 par Mario, Gestion de l’hôtel
Thank you very much for taking the time to review our property. It's always heart-warming to know that you liked your stay with us. We look forward to seeing you again. The St. Regis Doha
par un voyageur
Publié le 31 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
1 janv. 2019 par Mario, Gestion de l’hôtel
Dear Guest,
Thank you very much for taking the time to review our property. It's always heart-warming to know that you liked your stay with us. Please let us know in which way we could improve our service to serve you better in the future. We look forward to seeing you again.
The St. Regis Doha
par Serge
Hôtel digne d'un 5 étoiles
Publié le 17 avr. 2017 sur HotelsSéjour très agréable et reposant dans un magnifique hôtel aux services correspondant au standing d'un 5 étoiles.
par Not Provided
Parfait
Publié le 17 févr. 2017 sur HotelsAmazing !!!!!!!
Recommandé
pour Tout le mondepar un voyageur de nice
Hôtel accueillant immense piscine et plage devant
Publié le 22 oct. 2015 sur Expedia
Pour : L'aménagement intérieur la décoration florale la décoration raffinée de la chambre et l'accueil du personnel
Emplacement : Nous avons été au super musée islamique, au souk dans lequel vous trouverez une magnifique oisellerie, les faucons, une écurie avec des cheveaux des
Hotel luxueux superbe décoration les restaurants de l'hôtel sont excellents le petit déjeuner au top mais un peu cher 30€
par Fouad
Publié le 17 mai 2015 sur Hotels
par un voyageur de VALSAYN
Publié le 13 nov. 2024
Stay here !
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Dogukan Korkmaz - Director of Quality, Gestion de l’hôtel
Dear ROMMEL,Thank you for your the excellent rating you’ve given us. Your rating are very valuable to us and help us improve our service quality. We eagerly await the opportunity to welcome you back to our hotel.Best Regards
