Note fondée sur 371 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
95 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 6 août 2023 sur Expedia
The staff was very very pleasant and welcoming including for our dog! They kept asking us if everything g was ok and helped us with the dinner in the bar because our dog wasn't admitted in the restaurant. Special thanks to Youssef for talking to us in french! i highly recommend this hotel !
Commentaires de Gestion de l’hôtel
8 août 2023 par HI Doncaster, Gestion de l’hôtel
Thank you so much for the lovely review, we're pleased to hear you enjoyed your stay. We will ensure Youssef receives your thanks.
5 sur 5
par Florence

Publié le 30 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2017
Dear Florence, Thank-you for taking the time to review your recent stay, your feedback is important to us. Kind Regards Emma Revenue Manager
4 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
Excellent location, staff and service. Whilst understanding safety considerations re. radiator, a means to move bed further into room away from wall on one side should be attempted. For older guests, having no access to bed on their side is both uncomfortable and potentially dangerous. Otherwise all perfect.
Commentaires de Gestion de l’hôtel
19 août 2024 par Nikki, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Doncaster.I am so happy that you enjoyed your stay with us, and I will ensure this feedback is passed on to the team.We hope we can welcome you back soon!
4 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
The room was small and hot and we paid more than previous stay 2 weeks' earlier. The windows were in dire need of renewing - the vacuum in the double glazing was filled with condensation and the window opening mechanism was broken.
Commentaires de Gestion de l’hôtel
16 août 2024 par Richard, Gestion de l’hôtel
Hi, Margaret - thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am sorry to hear you did not fully enjoy your experience. I can see that you booked a Standard Room which does not come with Air-Con included. Air-Con is available in our Premium Rooms, so I would recommend booking one of these if you look to stay with us again in the future. I can also confirm you did pay a difference in price of approximately 10. As with most hotels, our prices are based on various factors, such as occupancy levels, local events, etc.I have passed on your other feedback to our Maintenance Team for review.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, I hope we can welcome you back soon!
2 sur 5
par un voyageur

Too hot to sleep

Publié le 7 août 2024 sur Hotels
The hotel was fine and the staff were really helpful and welcoming. The issue is that the hotel is so hot and the air conditioner in the room is merely a slow fan; it was not fun for sleeping in the room. They do give you a fan but it has a short cord and there are only 2 sockets to plug it in on the far side of the room. Won't be staying here again sadly unless it is in the depths of winter
Commentaires de Gestion de l’hôtel
10 août 2024 par Richard, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am sorry to hear you did not fully enjoy your experience. I can see that you booked a Standard Room which does not come with Air-Con included. Air-Con is available in our Premium Rooms, so I would recommend booking one of these if you look to stay with us again in the future.Alternatively, we have a great team available 24/7 to assist with anything during your stay, including offer a portable fan for you room during the warmer nights.Again, thank you for sharing your comments, I hope we can welcome you back soon!
4 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Richard, Gestion de l’hôtel
Hi, Nicole - thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am so happy that you enjoyed your stay with us, and I hope we can welcome you back soon!
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Richard, Gestion de l’hôtel
Hi, Tom - thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am so happy that you enjoyed your stay with us, and I hope we can welcome you back soon!
4 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Richard, Gestion de l’hôtel
Hi, David - thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am so happy that you enjoyed your stay with us, and I hope we can welcome you back soon!
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Richard, Gestion de l’hôtel
Hi, Jenna - thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am so happy that you enjoyed your stay with us, and I hope we can welcome you back soon!
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Richard, Gestion de l’hôtel
Hi, Stephen- thank you for taking the time to tell us about your experience at Holiday Inn Doncaster. I am so happy that you enjoyed your stay with us, and I hope we can welcome you back soon!