Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 déc. 2019 sur Hotels
par un voyageur
Publié le 4 mai 2018 sur Hotels
par un voyageur
Value for money
Publié le 5 oct. 2024 sur HotelsGood value for money for a quick stay over. Warm, clean and safe.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The staff make this hotel stay well above average 10/10
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Hannah, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're thrilled to hear that our team made such a positive impact on your stay. We look forward to welcoming you back soon!
par un voyageur
Basic
Publié le 22 sept. 2024 sur HotelsOld, tired. Bed was comfy. Very basic for a lot of money. Noisy and too hot
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lisa S, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're glad to hear that you found the bed comfortable, but we’re sorry to learn that other aspects of your stay did not meet expectations. Your comments regarding the noise, room temperature, and overall condition of the property are very important to us. We strive to offer a great experience at a fair value, and it’s clear we missed the mark during your visit. Please know we are taking your concerns seriously and will work on improvements. We hope to have the chance to welcome you back for a much better stay in the future.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The two young ladies that checked us in were absolutely outstanding! I bet were extremely comfortable
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lisa S, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that the check-in experience with our team made such a great impression. It's wonderful to know you felt comfortable during your stay, and we look forward to welcoming you back on your next visit!
par un voyageur
Grimsville
Publié le 25 août 2024 sur HotelsWe didn’t stay as this was a right rough part of town with drugged up crazies wandering around and shouting and generally giving the vibe of end of the world apocolypse
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Ebony Reception Staff, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback, and we’re sorry to hear that you didn’t feel comfortable during your visit to the area. While we can’t control the surrounding neighborhood, we understand how important it is for our guests to feel safe and at ease. Please know that the safety and comfort of our guests are our top priorities, and we work closely with local authorities to ensure a secure environment in and around the hotel.We regret that this experience impacted your decision to stay, and we hope you might consider giving us another chance in the future to give you a proper Yorkshire welcome.Best regards,
par un voyageur
Good value hotel on a budget
Publié le 22 août 2024 sur HotelsGood value place to stay. Check in was swift and easy, once I’d found somewhere to park. Advert description says parking available but what that means is that there is an abundance of parking available in NCP type car parks within a 5 minute walk of the hotel. Room was clean, tidy, comfortable and well appointed. Evening meal was adequate and reasonable value but with limited choice. Breakfast was good value with something for everyone.
Music from a nearby bar was loud until quite late (11ish) but I was able to sleep through it. The bits that need updating is the entrance to the hotel as it’s tired looking and not very inviting. The steps in are broken with big chunks missing so first impression was not good. Stairway and hallway carpets were also old and looks really bad. I was pleasantly surprised at the room which made all the difference.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ebony Reception Staff, Gestion de l’hôtel
Dear Steven,Thank you for taking the time to share your feedback about your recent stay with us. We’re pleased to hear that you found your room clean, comfortable, and well-appointed, and that our breakfast offered good value with a variety of options.We’re sorry to hear that the entrance and some of our common areas did not meet your expectations. We understand the importance of first impressions, and we are currently planning updates to these areas to enhance the overall guest experience.Thank you again for your constructive feedback and for choosing to stay with us. We hope to welcome you back in the future, where you can enjoy the improvements we’ve made.Best regards
par un voyageur
Publié le 16 août 2024 sur Expedia
Nice clean room and the bed was extremely comfortable.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ebony Reception Staff, Gestion de l’hôtel
Dear Kaiden Zack,Thank you for your kind words! We’re thrilled to hear that you found your room clean and the bed extremely comfortable. Providing a restful and enjoyable experience is very important to us, and we’re delighted to know we succeeded in making your stay pleasant.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lisa S, Gestion de l’hôtel
Thank you so much for your 8 out of 10 rating! We're thrilled you had a positive experience with us. We always aim to make our guests' stays as enjoyable as possible, and we truly appreciate your feedback. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Safe travels!
