Note fondée sur 298 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 déc. 2019 sur Hotels
par un voyageur
Publié le 4 mai 2018 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
Nice clean room and the bed was extremely comfortable.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ebony Reception Staff, Gestion de l’hôtel
Dear Kaiden Zack,Thank you for your kind words! We’re thrilled to hear that you found your room clean and the bed extremely comfortable. Providing a restful and enjoyable experience is very important to us, and we’re delighted to know we succeeded in making your stay pleasant.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lisa S, Gestion de l’hôtel
Thank you so much for your 8 out of 10 rating! We're thrilled you had a positive experience with us. We always aim to make our guests' stays as enjoyable as possible, and we truly appreciate your feedback. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon! Safe travels!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lisa S, Gestion de l’hôtel
Thank you for taking the time to rate your stay and for choosing the Mercure Doncaster Danum. If there's anything specific you feel we could enhance, we would love to hear more so we can address those areas for future guests.We hope you'll give us another opportunity to provide you with an even better experience during your next stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
Because it was in the city centre it was very noisy until 4 in the morning, they provided ear plugs, which helped a little. It was unbearably hot. The bacon was hardly cooked, it looked as though it hadn't been near a grill so it was cold.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ebony Reception Staff, Gestion de l’hôtel
Dear Janet,Thank you for taking the time to share your feedback. We’re sorry to hear that the noise from the city center and the temperature in your room affected your stay. We understand how important a good night's sleep is and appreciate your understanding in using the earplugs provided. We’ll look into ways to better manage room temperature and noise levels in the future.Additionally, we regret that the bacon did not meet your expectations. We take food quality very seriously and will address this issue with our kitchen team to ensure improvements.Thank you again for your valuable feedback. We hope to have the opportunity to provide a more comfortable and enjoyable stay on your next visit.Best regards,
par un voyageur
Could be better
Publié le 27 juill. 2024 sur HotelsThe room was ok but stunk of cooking oil fumes from the kitchen
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Doorreis
par un voyageur
Publié le 17 juill. 2024 sur Hotels
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Central for town room need update
