Note fondée sur 955 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par MTaylor-Front Desk Agent, Gestion de l’hôtel
Thank you so much for the wonderful rating on your recent stay. We do hope that you future travel endeavors will lead you back to comfort @ Dothan's Comfort Inn and Suites.
par un voyageur de Oklahoma City
Publié le 16 août 2024 sur Expedia
My only issue was having to sit in the lobby for a few hours until my ride was able to pick me up, because of an ealier late check out policy, I get it but it was a little inconvenient for me. Otherwise staff was really nice, It was clean. AND QUIET.
Commentaires de Gestion de l’hôtel
17 août 2024 par MeChelle T, Gestion de l’hôtel
Thank you so much Dierdre for taking the time out to give us some great feedback and ratings. I did see that they had you down for a late checkout which the time was listed at 12. Our apologies on the miscommunication if you needed to try and extend on a late checkout.Although our policy states 11am,latest checkout is 12 noon.But for future reference if you are able to come back and stay with us again, please let us know ahead that you may need to extend the late arrival so that we can get proper management approval as well as make the proper adjustments to ensure you stay will be a welcoming one as well as your departure.Again we apologize for any inconvenience that you may have experienced on your stay and we hope to see you again in comfort in the near future.Safe travels and Kind regards
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Front desk lady was amazing!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Mechelle Taylor Front Desk Agent , Gestion de l’hôtel
Thank you so much Mr Jeff for your wonderful rating and review. I am very grateful that you and your family enjoyed your stay as well as our front desk agent's exceptional service. We hope that your future travel endeavors will bring you back to Comfort Inn and Suites Dothan
par un voyageur
Publié le 5 juill. 2024 sur Expedia
We'll lets start with noisy room 1st floor there for four days didn't get room service until 4th day very unhappy didn't do the breakfast not attractive bad stay
Commentaires de Gestion de l’hôtel
7 juill. 2024 par MeChelle Taylor-Front Desk, Gestion de l’hôtel
Thank you, James, for taking the time out to give us great feedback from your recent stay. We apologize and we are very disappointed that you could not enjoy your stay due to the noise disturbances. Also, with our housekeeping services when booking we display an alert "To promote an uninterrupted stay, many Choice Hotels locations offer housekeeping services upon request for shorter visits and after every third night during longer stays. If you’d like more frequent housekeeping or additional towels, toiletries and linens, simply call the front desk." We apologize again if our front desk agents did not reiterate. If you have anymore questions please do not hesitate to call or email.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juill. 2024 par MeChelle Taylor-Front Desk, Gestion de l’hôtel
Thank you for taking the time to give us a review/rating. We hope that we have meet your expectations and if there is anything we can do to make any guests stay better, we are open for suggestions. Thank you again for staying with us at Comfort Inn and Suites Dothan.
par un voyageur
Publié le 24 juin 2024 sur Hotels
My room floor was sticky and they gave me the same room I had when I was there in May
Commentaires de Gestion de l’hôtel
29 juin 2024 par Josh G, Gestion de l’hôtel
Thank you for your 10/10 rating! We appreciate you taking the time to provide feedback on your stay, and we look forward to seeing you again soon. Please rest assured we will address the floor issue with the housekeeping team also.
par un voyageur de Edgewood
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par MeChelle T, Gestion de l’hôtel
Thank you for taking time out of your day to give us an awesome rating from your current stay with us. We hope that you will once again visit on your future travel endeavors.
par un voyageur
Publié le 17 juin 2024 sur Expedia
I loved the stay. The only issue that we had was the door. They key cards would not work. The owner really needs to update they key entry system.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Josh G, Gestion de l’hôtel
Thank you for sharing feedback regarding your recent stay with us! I totally understand your frustration with the door locks, and you will be glad to know this repair is already in the works! We hope to get a new system installed within the next six month. We look forward to seeing you again soon!
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juin 2024 par Josh G, Gestion de l’hôtel
Thank you for taking a moment to rate your recent experience with us. I am delighted to see that we met your expectations, and we look forward to seeing you again soon!
par un voyageur
Publié le 9 juin 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
10 juin 2024 par Jessie, Gestion de l’hôtel
Thanks for taking the time to leave a review about your stay with us. We use responses like yours to constantly improve our guest experience. We look forward to hosting you again in the future.
