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Saffana Hôtel

3.0 star property
3-star hotel near Douala Grand Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Saffana Hôtel

Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine
Front of property
Lounge
Family Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Route 3, Douala
  • Douala Grand Mall
    15 min walk
  • Eko Market
    7 min drive
  • Stade de la Reunification
    7 min drive
  • Douala (DLA-Douala Intl.)
    3 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room

Elite Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Soaho Douala Airport

Pool
Free airport shuttle
Kids pool
Parking included
4.5 out of 5, Wonderful, (70)
Best Western Plus Soaho Douala Airport

About the area

Douala

Near the airport.Stay at this Douala hotel and you'll be within 2 miles (3 km) of Douala Grand Mall and 6 miles (10 km) of Port of Douala. Espace Doual'art and Cathedral of Saints Peter and Paul are also within 6 miles (10 km).

What's nearby

  • Douala Grand Mall - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 6 min drive - 7.4 km
  • Port of Douala - 7 min drive - 7.1 km
  • Eko Market - 7 min drive - 7.3 km
  • Stade de la Reunification - 7 min drive - 7.5 km

Getting around

  • Douala (DLA-Douala Intl.) - 3 min drive

Restaurants

  • ‪MTN Business Lounge - ‬4 min drive
  • ‪Elf, village - ‬6 min drive
  • ‪Rendezvous Bar - ‬3 min drive
  • ‪BeBop - ‬5 min drive
  • ‪Maison H - ‬5 min drive

About this property

Saffana Hôtel

3-star hotel near Douala Grand Mall
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Saffana Hôtel. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3-star Douala hotel.

  • 70 guestrooms or units
  • 3 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Saffana Hôtel offers 70 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. This Douala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Saffana Hôtel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XOF 3000.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Saffana Hôtel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023

10/10 Excellent

Chu

Stayed 3 nights in Apr 2023

4/10 Poor

Samson

Business traveller
Disliked: Cleanliness, property conditions & facilities
Fair
Acceptable
Stayed 1 night in Nov 2022

10/10 Excellent

CYRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with Saffana
It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2021

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at Saffana hotel for 3 weeks with my sons and we had a terrific experience at this facility. The staff was very polite and quick to address any concerns. The bedrooms were cleaned daily, breakfast was delicious and we felt safe the whole time. This is the third time I am staying in this hotel and I will recommend it to anyone traveling to Douala . I will definitely stay in this hotel again and again
Stayed 19 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

4/10 Poor

Aurel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from it
First, they couldn't find my reservation and asked me to pay in cash, way more than what I paid on Hotels.com Then, I got robbed at the tip of a knife. The receptionist, Mary (Marie) was horrible every time I had to interact with her. And I almost forgot, tiny young roaches
Stayed 1 night in Dec 2017

8/10 Good

Viviane aimee

Stayed 1 night in Jul 2024

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et a l'écoute des clients
Stayed 1 night in Jan 2024

8/10 Good

Djimalbaye

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai aimé le service la tranquillité la sécurité ce n'est pas un 5 étoiles mais pour la qualité et le prix c'est très bon.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela Fanny

Liked: Cleanliness
Stayed 1 night in Jul 2023

4/10 Poor

Annette

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Très bon accueil.Mais j etais vraiment déçue des chambres .douche pas pas pratique.des petites bêtes qui ont fait la fête sur le lit tte la nuit .la chambre était pas aéré, tres humide aussi .Du coup j avais déclenché mon allergie tte la nuit .pas beaucp de choix concernant le petit déjeuné proposé. Seul l accueil m a plu dans cet établissement.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022