Note fondée sur 378 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
98 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Montreal

Publié le 3 mars 2020 sur Expedia
Le petit déjeuner pourrait être meilleur Bon lit Propreté impeccable Tranquille Accueil cordial
Commentaires de Gestion de l’hôtel
4 mars 2020 par esmeralda, Gestion de l’hôtel
Jean, Thank you for choosing Best Western. Esmeralda
5 sur 5
par un voyageur

Publié le 18 oct. 2024 sur Expedia
Nice property
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Esmeralda- GM, Gestion de l’hôtel
Mr. Arturo,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. We look forward to having you back with us again in the near future. Thank you for the perfect score I am glad to know we were able to meet your expectations.Esmeralda-GM
4 sur 5
par un voyageur

Husband slipped coming out of shower

Publié le 17 oct. 2024 sur Hotels
My husband fell on Monday in the walk-in shower - slipped on the slick floor because the tile is slick when coming out of the shower. He hurt his knee, back and shoulder. Had to use a walker for a couple of days. Please review taking precautions to address this issue.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Esmeralda- GM, Gestion de l’hôtel
Kathy,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am so sorry your husband hurt himself we do have slip proof mats in the tubs for your use however I will look into this situation a little further. Esmeralda-GM Esmeralda-GM
5 sur 5
par un voyageur

Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Esmeralda- GM, Gestion de l’hôtel
Eddie,Thank you for taking the time to review our location the Best Western Douglas, Inn and Suites in Douglas, AZ. We appreciate your time and value your business. Thank you for the perfect score. We look forward to having you back with us in the near future. Esmeralda-GM
1 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Esmeralda- GM, Gestion de l’hôtel
Crystal,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, Az. We appreciate your time and value your feedback. I am so sorry we were unable to meet your expectations, please let us know next time what we could have done differently to have scored better. We hope you are able to give us a second chance.
5 sur 5
par un voyageur de Eugene

Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Esmeralda- GM, Gestion de l’hôtel
Kathleen,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. We look forward to having you again in the near future.
5 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Esmeralda-GM , Gestion de l’hôtel
Leslie,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Thank you for the perfect score. I am glad to know we were able to meet your expectations. We hope to see you again soon.
1 sur 5
par un voyageur

Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Esmeralda, Gestion de l’hôtel
Hi Mary,Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. Please let us know next time what we could have done differently to have scored 5/5. We hope you are able to give us another opportunity in the future. Esmeralda-GM
5 sur 5
par un voyageur

Publié le 27 août 2024 sur Expedia
La mejor opción
Commentaires de Gestion de l’hôtel
28 août 2024 par Esmeralda- GM , Gestion de l’hôtel
Jose Gracias por tomarse su tiempo para informarnos sobre nuesto hotel. Me da gusto sabes que tubo buena experiencia. Nos vemos pronto.
5 sur 5
par un voyageur de Santa Clara

Publié le 19 août 2024 sur Expedia
We were very happy with our stay here.
Commentaires de Gestion de l’hôtel
28 août 2024 par Esmeralda-GM, Gestion de l’hôtel
Thank you for taking the time to review our location the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your time and value your feedback. I am glad we were able to meet your expectations. We hope to see you again soon. Esmeralda-GM