Note fondée sur 794 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
77 % des clients le recommandent
3,9 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Pierre

Ce voyageur a laissé seulement une note Publié le 18 avr. 2017 sur Hotels
5 sur 5
par Antoine de Paris

Antoine

Publié le 16 déc. 2015 sur Hotels
See front view and quiet rooms
4 sur 5
par un voyageur de France

Accueil agréable malgré la barrière de la langue

Publié le 22 juin 2013 sur Hotels
Très bonne impression. Restaurant avec accueil agréable et souris d'agneau excellente. Bien situé pour le départ du TT.
4 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
The hotel was clean, the staff were polite and professional. The pool was very small but clean
Commentaires de Gestion de l’hôtel
1 oct. 2024 par DAVID HILL, Gestion de l’hôtel
I am happy that we did everything you expected. Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.Your SincerelyDavid Hill - General Manager, Best Western Palace Hotel & Casino
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par DAVID HILL, Gestion de l’hôtel
By the looks of your review, you had a good experience here at Best Western Palace Hotel & Casino.I am happy that we did everything you expected. Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.Your SincerelyDavid Hill - General Manager, Best Western Palace Hotel & Casino
3 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Staff enthusiastic and friendly. Premises run down and bleak.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par DAVID HILL, Gestion de l’hôtel
Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.Your SincerelyDavid Hill - General Manager, Best Western Palace Hotel & Casino
3 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Hotels
Instalações antigas e carpe velho. Também não tem ar condicionado, pode?
Commentaires de Gestion de l’hôtel
18 sept. 2024 par DAVID HILL, Gestion de l’hôtel
Thank you for taking the time to share your recent experience with us, I am naturally very disappointed to read about the issues you experienced during your stay, we welcome all feedback good or bad as it helps us improve. Apologise again.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par DAVID HILL, Gestion de l’hôtel
I am happy that we did everything you expected. Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.Your SincerelyDavid Hill - General Manager, Best Western Palace Hotel & Casino
3 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Casino and Lookys are modern, whole other parts of hotel are very out dated. Needs some TLC and a full refurbishment. Bald carpets throughout property. Dated decor. Rooms dated and need repairing.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par DAVID HILL, Gestion de l’hôtel
Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Very friendly staff, good location. Room not cleaned or restocked the entire time we stayed: apparently this is only done once every 3 days! Would not have booked if this had been clear from the description. As a hotel i expect towels to be changed and coffee / loo rolls / essentials to be replenished daily
Commentaires de Gestion de l’hôtel
18 sept. 2024 par DAVID HILL, Gestion de l’hôtel
Your review will help us improve, so delivering an even better experience for our guests and yourself next time you come to stay with us.Thank you for choosing The Best Western Palace Hotel & casino and taking you time to leave this review.